Win Win Doggy Palace 28278
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Kristin A.
Charlotte, NC 28278
113 Reviews
58 Repeat Guests
Other Sitters Nearby
  • Same day bookings are OK
  • Responds within 3 hours
  • Cancellation Policy:

Pet Requirements

  • 1-20 lbs
  • 20-40 lbs
  • 40-80 lbs
  • 80+ lbs
All Ages OK
Must Be Spayed or Neutered
Must Be Vaccinated
List of Pets OK for House Sitting
Dogs, Cats, Fish, Rabbits, gerbils, hamsters, or pet rodents, Caged birds, Reptiles

Kristin's Resident Pets

1 yr 8 mo old
Other Pets & Animals: Horses or other large farm animals

About Kristin

15 Years Experience Caring For Dogs
Kristin is a former Manager for the Kennel at the Walt Disney World Magic Kingdom in addition to having pets of her own most of her life. Pets are our children, part of the family and they can be our extended family as well. We allow the pups plenty of inside/outside time as well as play time and walks.

*Rate is based on 24 hours. If your pup is at our palace for 1.5 days our rate is $42 for this.

* We have 3 children in the house ages 6, 7 and 10.

* We ALWAYS have other dogs in the house and keep up to 5/night.

* We keep dogs for more than 1 family at a time and keep up to 5/night..

* We need current shot records for all dogs staying. Please make a copy to leave with us.

* We are no longer accepting new male dogs.

* The only things you need to bring are your pup and food.

* Holiday rate & Puppy rate (less than 1 year) is $30/night and will need to be billed by way of a custom quote.

* We will not accept dogs less than 6 months of age or that are not potty trained.

Read More about Kristin...
Contact Kristin
Can administer oral medicine
Special Needs Accommodated
  • Pets recovering from surgery
  • Separation anxiety
  • Leash Pulling
  • Advanced senior issues
Kristin A.
Charlotte, NC 28278
113 Reviews
58 Repeat Guests
Other Sitters Nearby
  • Same day bookings are OK
  • Responds within 3 hours
  • Cancellation Policy:


  • Available
  • Unavailable
  • 1 Spot Left
  • Booked
  • Last updated September 20, 2016


Background Checked
This sitter has passed a background check, which searches a variety of criminal databases.
Course 101 Graduate
By completing courses at DogVacay University, hosts learn about best practices to help them provide the highest quality care for your dog.
Course 102 Graduate
By completing courses at DogVacay University, hosts learn about best practices to help them provide the highest quality care for your dog.
Facebook Connected
This Host has provided DogVacay access to their Facebook information.
Pack Promoter
Pack Promoters are active members of the community who promote DogVacay and hosting best practices.
Phone Interviewed
Serious hosts take the time to talk to us over the phone, get their questions asked and introduce themselves personally.
References Checked
Our team reaches out to each of our host's references to provide an extra level of confidence and verification.
Pay through DogVacay for:
Premium Pet Insurance, 24/7 Customer Support and Daily Photo Updates!

Services & Rates

House Sitting Overnight At Your Home
$30 /night
  • Dogs may be unsupervised for more than 4 hours/day
  • Willing to travel 5 miles
Dog Walking
$20 /half-hour
$30 /hour
  • Willing to travel 5 miles
Home Visits
$20 /visit
  • Willing to travel 5 miles
1 Testimonial
Sep 2016
Before we moved to Charlotte, we always had friends either come stay at our place or Dobby would go to theirs. But once we moved to a new city, we had to find someone new, someone we could trust, and we are very glad we found Kristin! Highly recommend!
113 Reviews
My dog loves staying here.. Kristin treats him like her own dog and always is very accommodating .
We love Kristin! She is wonderful to work with and our puppy is always happy to stay with her! Highly recommend!
Our Bailey loves to go to Kristen's, has stayed there several times. Kristen takes such good care of her and Bailey loves her girls. Kristen sends pictures daily while we are gone and Bailey always seems to be very content.
Kristin and her family are wonderful and really love our Joe. You know your pet is happy when he drags you to her front door when he is being dropped off!! Thanks Kristin.
I often travel for business and to visit family. Kristin is the only person Lizzy trusts and enjoys staying at. I always feel at ease when I know Kristin is taking care of Lizzy! She treats like one of her own, and that really leaves me with less guilt when I have to leave her then for more than a few days.
Kristin is awesome!! Lizzy is an older very anxious dog. I cant take her to most places because she gets too nervous and has an anxiety attack. Lizzy loves going to Kristin's, and its the only place she doesnt whimper on the way. I trust Kristin more than some friends and family!!
Worst experience I have had - her profile says she keeps 2 dogs, yeah, more like a pound in there. When meeting Kristin, she had her dog in the kitchen - that visibly had the hair on it's neck standing up.. then she let it out to meet me, my boyfriend and my dog. She said it was a lab, but it's clearly mixed with a chow-like or aggressive breed dog. Out of no where the dog jumps up to attack my boyfriend. She had to quickly grab her dog and keep it outside. Unfortunately, I had no choice but to leave my dog since I had to catch a flight. When asking for photos, she said to refer to her Facebook page instead of just sending me some. I gave her specific instructions for my very simple 7lb dog, and Kristin did not follow them because my poor angel is showing pure signs of neglect. A little short video and photo of my dog wagging her tail does not speak to anything. When picking my dog up, I followed the sign on the front door that says "please knock lightly", while standing in the rain with my boyfriend I lightly knocked. When she opened the door she said in a very rude tone "that was a heavy light knock" and I went I am sorry, I lightly knocked.. I got my dog, who seemed different right away. Well, since I have had her back, she's been violently ill, very aggressive, and gotten sick all over the house on multiple occasions. Would NEVER recommend.
Love Kristin and her family. Joe-Joe is loved tons while he is here.
Great place for our baby. We go back here every time.
WE LOVE Kristin and her family!!!!
Always an awesome experience when I take my fur baby to Kristin!!!
Whenever we need a vacation for our little Piper, we definitely call Kristin!! She is wonderful and takes such great care of Piper!
Kristin and her family are great. Love the pictures we get and we know our little Joe gets lots of love.
My pups love going to Ms. Kristin's! They have stayed with her several times now and going back tomorrow. She is great!
Wonderful experience. My Lucy is shy and she immediately took to Kristin. Kristin spent time giving her extra love to make her feel more comfortable. I loved seeing the snuggle pics. Thank you so much Kristin for taking such good care of my girls.
I love that I don't have to put my dogs in a kennel and they can stay at Kristin's house! She always sends me texts and pictures while I am away which I love!
Kristin and her husband Michael were amazing! This was the first time I've ever had to leave my pug with someone other than a family member, so I was already nervous. They were both extremely polite and helpful in the booking process and most importantly when Sophie was with them. I got daily photo updates of her and they were just a quick call or text away if I wanted to check in. Even though I was late getting in on pickup day due to flight delays, I was still able to pick her up rather than waiting till the following day! I will definitely be using them again, and I would highly recommend you do as well!
I met with Kristin and her family the Sunday prior to utilizing her services. I did not know that I would need her last minute, but her and her husband Michael were AWESOME!! I received photos and a video of my fur baby and couldn't have been more comfortable. I have officially found my permanent host for my dog! Thanks again Michael & Kristin!!!
Thank you for sending photos and keep us updated on our pup. We also sincerely grateful for her flexibility with our busy time with the uncertainty of pick up time. It is great to be able to work with her on this.
So grateful to Kristin for keeping my golden retriever while I was away. He suffers from anxiety in new places and can't be crated; Kristin and her family were so patient and took great care of my sweet boy. Nice to know there's a safe place to rely on when I need to travel.
Kristian is great! She kept me updated with messages and photos. Thanks so much!
Thank you for taking care of TeeTee on such short notice. I will definitely recommend friends and family to Win Win Doggy Palace in the future.
Kristin is great, the dogs have stayed with her many times. It is always nice to go on vacation and not worry about them.
The stay was good as always. Taylor loves Kristen and gets excited when we pull up to her house. Best sitter ever.
Kristin is great! From the pictures she sent us while we were away we knew Bailey was being well taken care of. This was a repeat visit to Kristin's and we will use her again and again. Great experience!
Kristin and her family are fabulous with Jasper. She is happy to be there and loves playing with the other dogs and all the attention she gets from Kristin's daughters.
Kristin is GREAT with Lizzy. Lizzy is a very timid and anxious dog, and she warmed up to Kristin immediately. Usually Lizzy will whine and shiver before I take her to any other sitter, but with Kristin shes calm. Im so happy I found her and so close to home.
We are retired and have never left our Shih Tzu, Taylor, and are so glad to have found Kristen. She is very good with all the dogs and Taylor seems very comfortable and happy with her. We will definitely use her as our regular sitter. Very well pleased with her.
Kristin and Win Win has become apart of my family. I am hard to please. Chip is a little pistol and Sweetie is an Angel. She had a handle on each dogs personality and all guests made friends and had a ball.
We moved to Maryland and my heart is broken. Win Win will be difficult to substitute.
All dogs deserve a day at Win Win!
Kristin was great to work with... Even last minute! She took great care of Maya and came by way of referral :)
My little Maltese spent 4 nights with Kristen. She was in really good spirits when I picked her up. I can only assume she had good care as everything seemed fine. Would not hesitate to bring her back
Oh my gosh, she is an awesome day sitter too! I will continue using her. I recommend her personally to anyone, once you meet Kristin you will see how great she is with your pets.
She was great! Was able to book last minute. When we arrived she took time to speak with me and make sure my somewhat nervous dog was comfortable with her before I left. When I returned my dog was happy, had clearly made some new friends and was obviously well cared for. She had not lost any weight, which she usually does when I leave her someplace.

Will definitely board with Kristin again.
Kristin is done it again, she is awesome, she helped me at the last minute, when I had a business trip out of the country.
She is even got Lola to start socializing more, Kristin is truly a dog lover like me.
I would recommend her very highly, and will continue to use her.
We left Sierra with Kristin over New Years and Sierra was well taken care of, as usual!
Kristin was very welcoming to my dogs. This was their first time being boarded in-home. One had been boarded previously at a kennel and the other one has never been boarded. I was sent multiple updates and pictures and the dogs came home happy and healthy. Kristin was very comfortable in handling them. Would definitely reccomend.
My baby Joe loves visiting Kristin and her girls. We come back every time.
Love Kristin and her girls. They all love my Joe and I sent our Joe there every time we need him to go on vacation from us.
Kristen was very good with our dogs. She was flexible in her having them in her home and allowing us to bring all three kennels to help the dogs integrate into her home with a feeling of having something familiar. Our dogs were well cared for. This was our first time using Kristen and I definitely recommend her and will use her in the future.
Kristin was such a blessing to find to care for our dog Shadow. She made us feel so comfortable from the moment we met at the meet and greet and was very accommodating to our drop off and pick up time when I needed to go out of town on short notice. Shadow had so much fun. I loved seeing the photos every day while we were gone of him playing. I would highly recommend Kristin and will most definitely be having Shadow there again for another vacation.
Joe loves to come stay with Kristin and her family. He is well taken care of and doesn't come home all stressed. Thank goodness we found her.
Jasper was well looked after and she seemed to enjoy her stay. Loved the pictures that were sent through out her stay. Would recommend this home for any dogs vacation time.
We needed a dog sitter on short notice, and checked out pet vacay. Kristin was minutes from our home, we contacted her, and after some exchanged information we made the reservations. I was very apprehensive, as we didn't have a chance for a meet and greet due to time constraints. Kristin had great reviews, and she assured me my dogs would be ok. When we dropped them off, we were impressed with the cleanliness of her home and yard, as well as her quiet demeanor with my dogs. Within minutes both dogs were off exploring.
I received daily pictures and updates on my dogs which showed both of them playing and getting lots of love and attention. Kristin was kind enough to let me pick them up early and they came home happy. I would highly recommended Kristin for dog sitting and will use her again in the future!
Kristin was awesome, from beginning to end. She answered all my questions quickly and has a great attitude. I can tell she loves dogs she took great care of my two babies, Samson and Lola.
Sent plenty of pictures during this stay. She was punctual, flexible and very professional.
Would definitely recommend her and will use her again.
Kristen took good care of our dog Jack. He came home happily warn out.
Kristin is the best. Our expectations were exceeded with her service and kindness. We will definitely use her again. The photo messages were a sweet touch. Thumbs up!!!!
Kristin and her family were wonderful. So thankful for their loving care!
Kristin was great. She handled all of my dogs need on short notice.
I highly recommend Kristin's dog service for my dog. She was very flexible and was able to meet my need for a last minute schedule. I loved seeing all the pictures on facebook and a very nice welcome for my dog. We will be using her in the future for sure!
Excellent as always! I never worry about my Buck when he's with Kristin and her family. They are the best!
We love spending the day with Kristin! Our dog gets so excited when we enter the neighborhood and always bolts through the front door. We know she is well loved and taken care of every time we drop her off. Thank you Kristin!
Thank you, again!!! We love Kristin! Stella is always taken good care of and always comes home happy!
Always a fun day for sasha at kristin home. She is her second mom.......
Our dog Joe was loved on a lot which is exactly what he needs. Will be bringing him back on our next vacation.
As always kristin is the best hostess sasha runs to her...
Kristin is one of the best host .she cares for my sasha as if she was her own.....she does that with all her fur babies.
Our dogs are family. Kristen was wonderful to them as well as us. She kept us updated and shared photos. It was warming to hear she got a kick out of their personalities. It helped knowing she paid that kind of attention.
This was our very first time ever leaving our 5 month old pup and it was great! Kristin was great! Her house was so cozy and homey and such a great environment for the dogs! Disco played all day with some other friends and we picked him up at 7pm! He was knocked out the whole night and the next day was extremely tired! It was like Disney World for him! Disco would definitely be staying with Kristen again!
My furbabies love Kristin and her family. The care she gives her guests is consistent. It is very important for me to know my dogs are treated as extended family members. I would like to warn other customers that they may feel a little hurt when their loyal pup hates to leave. Chip hides. We have to call Chip at least 4x.
Kristin and her family hosted Henry for ten days while we were out of the country. She sent updates via Email and pictures. Her home is extremely dog friendly and I was never worried about Henry while we were away.
Awesome as always!
I was looking for a long term pet sitters for 2 days and nobody wanted to watch my pit bull with such late notice, until I came access Kristen! Kristen immediately replied to my messages and we did a trail that night. She was extremely sweet, nice and professional about the situation. She agreed to do long term boarding and we couldn't thank her enough. She will be our permanent dog sitter, it's great to know someone can love your animals as much as you do yourself!
My two little darlings love going to daycare at Win Win. They come home exhausted. It is amazing to watch the dogs interact. Kristen provides exceptional care for her guests. Sweetie and Chip receive lots on attention. Chip is never ready to go home. It feels good to know my loyal companions are well cared for each visit. Kristin understands that our furbabies are like our children.
Our pup Luke had a great time at Kristin's home! Her and her family were very flexible and accommodating. Luke is looking forward to his next vacay with Kristin this week!
Redford went for daycare today and he came home exhausted! I'd call that a success! Thanks Kristin.
This was a trial run for my dog Redford with pretty bad separation anxiety and I was a little worried that he would be too much for Kristin. Happy to say that he did great and I my mind was put at ease after this visit. Looking forward to the next visit.
Mack comes back happy every time. We just wish we got more pictures. Kristin is awesome.
Sierra had another great stay with Kristin!
Kristin is definitely one in a million. .. my sasha is part of the family . Literally sasha walks in and feels right at home. She runs to her door when we park and she gets out..... kristin is well worth the 25 min. Drive from rock hill anyday...... just to see my sasha smile and happy.... that alone is priceless for me ...... we love you kristin........... sasha's second mommy......
She is awesome.
Excellent as always sasha loves kristin and her family.
We left our dog Sierra with Kristin for about a week while we were on vacation. We were very happy with the fact that Kristin has a fenced-in back yard with room for Sierra to run/play and that she also works from home (as I do). She was able to give Sierra the food that we provided for our dog's special diet and we were very happy with the whole experience. We will definitely use Kristin again when we need someone to watch Sierra for a few days.
We love Kristin!!! Stella had a great time and was taken very good care of. We got pictures while she was on her vacay and little updates which was much appreciated. We will be visiting again!
Wonderful and caring hosts. I was very happy!
Kristin is awsome. Just like family. Sasha runs out the car to her house.. she is the best....
Kristin is fabu. She is the best dog host ever. ....sasha ran to her and her house today when she got out the car.... she is one in a million. ..
As always Kristin and her family room great care of our dog. He loves being with them and I never have to worry if he's OK. We are more than happy and feel blessed to have this option for our for legged family member.
Kristin is the best. My dogs love to go to her house. It's like they never left home.
The boys had a great time hanging with Kristen. Thank you much.
I was very happy having my puppy stay there and felt comfortable leaving her there knowing she would be cared by a loving family. I would recommend her my friends and family. Angela
Kristin is awesome. Bailey is well taken care of and very spoiled while she is there. Love getting pics everyday!
Kristin took great care of my girl while we were away. I was a little worried about leaving her as this was the first time she spent time away from home without me. Kristin did a great job of keeping her occupied as well as keeping me informed with text & pictures. It made us feel so much better knowing she was in such good hands. We will definitely use Kristin again as our host in the future.
Kristin took great care of our dog, Frankie. I was worried about boarding him as he just had knee surgery about a month ago and he was well taken care of with Kristin. I would definitely use her again.
Kristin was great. She sent a lot of photo updates and was very accommodating when I had a last minute change of schedule. My dog seemed happy and healthy when I picked her up.
Kristin was awesome! I received pictures each day and Bailey looked happy and very comfortable. We will definitely be using Kristin again!!!
Max had a great time in Kristin's home! I was happy to see all the photos she sent me while I was away. I could tell that Max had a lot of exercise with the other dogs in the backyard, and received a lot of love from Kristin and her kids. I will definitely use Kristin again!
Kristin was wonderful with my dogs. Sent me photos of my dogs everyday.. She made my dogs feel like they were part of her family... I definitely recommend Kristin as a pet sitter..
Our 5 year old lab had a blast and they took care of him as if he was their own!!! there were a few other dogs there for the weekend and Bailey came home exhausted!!!! thanks again Kristin
Kristin was great with our puppy. She was the only boarder that accepted puppies and we were very thankful. She was very accommodating for drop off and pick up. We were very pleased with her boarding.
Excellent as usual!!!
Awesome as usual! :-)
Daisy and I LOVE Kristin!!
Excellent...., she and her family are very caring people. Would highly recommend. Will use her again.
Kristin is incredibly accommodating, cares wonderfully for my affectionate pitbull and is super professional. Kristin is my number one go-to host!!!
Kristin was fabulous with our Portuguese Water dog. She sent frequent texts of him playing and having a great time with the other vacationers and her family. I would highly recommend her to anyone who needs to board their pup.
Kristin is the Best!!! EXCELLENT!!!
After meeting Kristen and visiting her home Frankie and I knew this would be a good place for him to visit while I travel. Frankie is still a baby at only six months old; it is hard to leave him. I felt confident leaving him in the care of Kristen. She is very kind and attentive. The updates via text were very comforting to me. Frankie absolutely loved his stay with Kristen. He was so happy to play with her girls. He also enjoyed playing with the other doggie guests. We are looking forward to his next stay with Kristen.
This was our first experience with Dog Vacay and Kristin and I'm happy to say it was a great one! We were nervous about leaving our two mutts in the care of someone else, and in a strange home, but they adapted quickly. Kristin and her family truly seem to love having the dogs and do their best to make them comfortable. Kristin kept us up to date with pictures and texts, which put us at ease. We've already booked our next "vacation" for our dogs. I'm thrilled that we've found a great host family. No more coming home to accidents in the house and attention starved doggies :)
At first I was nervous leaving Lucy and Rocky and that was ONLY because I had never left them with anyone that I did not know. But Kristin immediately put me at ease. I love the way she emailed me pictures and gave me daily update. I would use Kristin again in a heart beat.
Kristin is Awesome!! She sent me photos throughout day and Daisy seemed so Happy!!!
Kristin and her family are absolutely fantastic. I have a rescue dog who requires a lot of one-on-one attention and constant human interaction. I never once worried about Rosie (my dog) while I was out of town! Kristin provides genuine care for your dog, outdoor exercise, fun child exposure for your pet, and so much more! Kristin is my "go-to" for when ever I need to leave town and need a caring dog lover to watch my sweet pup. I could not be more pleased and thankful for Kristin and her family.
Kristin was great - she took good care of my pitbull and kept me up to date with how he was doing. Thanks Kristin!
Kristin and her family was awesome!!! Our dog had a instant bond with her and I highly recommend Win Win Doggy Palace as a excellent vacation destination for your pet.
Our girls enjoyed another great stay with Kristin and her family - came home worn out from all the fun!
Kristin was absolutely wonderful with my two dogs. 1 is happy go lucky and the other is a freak and she was great with both. She managed 3 other visitors in and out and had no problems. Busy woman with lots of love in her heart. I will definitely use her again.
We could not have been happier with Kristen and her family. They took such great care of our pups, sent pictures daily, and even washed the blankets in their crates for us! I never worried about them once while we were gone. I knew they were getting lots of love! I'd highly recommend them!
Our 2 girls had a great time at Kristin's! The pictures we got showed our dogs having a great time, making new friends and enjoying cuddle time. They loved playing in the fenced in back yard area and getting lots of attention from her children. We'll definitely be taking our dogs back!
Kristin and her family were great! Our dog needed special attention as she was recovering from surgery, and Kristin made sure she got everything she needed.
It was my first time to leave Noah with non-relatives. Kristin made me feel comfortable.
I am really a little obsessed with my dogs. I feel blessed to have met Kristen. I am new to the area and usually travel at least twice a month. I was afraid that I would not go on family vacation because I could not find a place I thought I was never going to find a care provider.Kristen and her family have given my two babies a lot of love. I pick them up tomorrow.
Our dogs had a great time and came home exhausted!! We booked with Kristin with less then 24 hours notice and she was very flexible and accomodating on working with our schedules. They even sent us a few pictures throughout the stay. :) We will definately plan on using Kristin again. thanks so much!!
We think she was geat, loves dogs, caring and patient, Would definitely repeat. She kept us up to date in a very caring and considerate way.
We needed a place for our beagle, Max, to stay while we went on vacation for a week. Max was immediately made part of the family when we dropped him off. I could tell by the photo updates that he had a blast. When we picked him up the kids hugged him goodbye and didn't want him to go. It was an actual vacation for Max too. Very sweet and caring family that loves dogs! A recommended host!
Read All 113 Reviews