Lovely Doggie Home, West Hollywood

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Heidi & Rafael S.

44 Reviews
31 Repeat Guests
$35/night
Other Sitters Nearby
  • 1 day notice required for bookings
  • Responds within 25 minutes
  • Cancellation Policy:
    Moderate

Pet Requirements

  • 1-20 lbs
  • 20-40 lbs
  • 40-80 lbs
  • 80+ lbs
No Puppies
Must Be Spayed or Neutered
Must Be Vaccinated
List of Breeds Not Accepted
Akita, Alaskan Malamute, American Eskimo Dog, Australian Shepherd, Basenji, Beauceron, Belgian Malinois, Belgian Sheepdog, Belgian Tervuren, Bergamasco, Boerboel, Border Collie, Borzoi, Bouvier des Flandres, Boykin Spaniel, Briard, Broholmer, Bulldog, Bullmastiff, Chow Chow, Doberman Pinscher, German Shepherd Dog, Golden Retriever, Pointer, Rottweiler, Shiba Inu, Siberian Husky, Weimaraner, Alaskan Klee Kai

Heidi & Rafael's Resident Pets

Max
Bichon Frise
Male
13 yr 7 mo old

Heidi & Rafael's House

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Small Yard
100% fenced
Smoke-free home
Pets allowed on furniture
Air-conditioned inside
Great for senior pets
Dog door access

About Heidi & Rafael

12 Years Experience Caring For Dogs
My name is Heidi and I live with my husband Rafael in a beautiful house in the heart of Hollywood. I am a yoga instructor and my husband is a videographer. We have a very cute and friendly bischon frise. We would love to help take care of your doggie with our flexible schedule. We are both dedicated and passionate in providing your doggie with the same love and devotion that we give our own dog. We live in a dog friendly neighborhood near Wattles Canyon and Runyon Canyon hiking trails. It's a very safe, fun and playful environment in the neighborhood.

Overnight Boarding Policy:
For pick ups after 1pm, a $15 fee will be applied;
Our latest pick time is 9pm.

Our peaceful "home sweet home" is also great for those who go on vacation or take a business trip.

* we charge $10 extra per day, for holiday weekends;
* our requirement is that your pup is non-aggressive, house trained, neutered/spayed and obedient;
* bring your own crate, food, collar/leash (dog toys if necessary);
* please indicate if your dog has any allergies and special dietary concerns;
* don't forget to mention if your dog has separation anxiety.

We look forward to giving your doggie lots of tender loving care and affection soon! Your pooch will be treated like a guest of honor in our home. We can't wait to take care of your best friend!!
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Contact Heidi & Rafael
Can administer oral medicine
Can administer injected medicine

Heidi & Rafael S.

44 Reviews
31 Repeat Guests
$35/night
Other Sitters Nearby
  • 1 day notice required for bookings
  • Responds within 25 minutes
  • Cancellation Policy:
    Moderate

Availability

  • Available
  • Unavailable
  • 1 Spot Left
  • Booked
  • Last updated November 29, 2016

Credentials

Background Checked
This sitter has passed a background check, which searches a variety of criminal databases.
Home Checked
This Host has successfully passed our in-person verification visit and completed our 1-on-1 training program.
Course 101 Graduate
By completing courses at DogVacay University, hosts learn about best practices to help them provide the highest quality care for your dog.
Course 102 Graduate
By completing courses at DogVacay University, hosts learn about best practices to help them provide the highest quality care for your dog.
Facebook Connected
This Host has provided DogVacay access to their Facebook information.
Pack Promoter
Pack Promoters are active members of the community who promote DogVacay and hosting best practices.
Web Training Complete
This sitter has completed an online presentation meant to provide an overview of sitting responsibilities.
Phone Interviewed
Serious hosts take the time to talk to us over the phone, get their questions asked and introduce themselves personally.
Pay through DogVacay for:
Premium Pet Insurance, 24/7 Customer Support and Daily Photo Updates!

Services & Rates

Boarding Overnight At Heidi & Rafael's Home
$35 /night
  • Watches up to 4 dogs/night
  • Dogs will never be left unattended
  • Dogs will have full access outside for potty breaks
  • 3+ walks/day
  • Pets will sleep in their own beds
44 Reviews
Home Checked
Heidi, Rafael, and their pup, Max, would love to meet your pup! They have an extremely flexible schedule and can devote a lot of time, love, and attention to your pup during their stay.

They live a very active lifestyle and enjoy taking hikes at Runyon and visiting their nearby parks. Your pup is sure to get enough exercise and have lot of fun while you're on your own vacation!
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This was our first time with Heidi and Rafael. We are very pleased with the care they gave our dog and look forward to using them again! Well done!!
Heidi and Rafael are amazing! They took great care of our little guy when we were abroad. They sent videos and pictures each day and arranged to have similar sized dogs for him to play with. Our little guy came back happy and healthy and we will be sure to use them again!!
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This was our first time staying with Heidi and Rafael and we are so glad we found them!! Our dogs were so happy there, when we came to pick them up they came out to greet us and then promptly went back inside. They didn't want to leave, they had so much fun and were so well taken care of! Heidi and Rafael are great people and they take their responsibilities very seriously. The house has a great vibe and the dogs respond in kind. We can't wait to go back again!
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Very nice couple. Our dog was happy and so were we.
Heidi and Rafael are the best! My dog loved them and his vacation! At our meet and greet Heidi addressed all my questions, even helped me to navigate the DogVacay app. They sent photos and videos. They were very welcoming and great communicators. It's not their first rodeo ;) Will definitely use them again next time we are in town!
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Heidi and Rafael were wonderful! They took good care of our little doggies. They sent us lots of beautiful photos. Communication was easy. We felt very confortable with them. We really recommend them. Our doggies will stay with them again for sure!
My dog has an amazing time when he visits the crew at Heidi and Rafael's. I receive photos and videos, he's well supervised and in safe hands. He has such a great experience that he's actually sad when I pick him up. Thank you!
Rafael and Heidi are great. Bear really enjoys himself. He gets to lounge on the sofa and be a dog.
Our dog Zizou stayed with Heidi and Rafael for 10 days. We were sent photos and text updates which made it easier for us. I could tell from the pics that he was having a great time! He had so much fun that we have already booked his next stay with them.
Thanks for making Zizou happy!
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Heidi & Rafael are amazing amazing amazing! Beanie had the best time ever with them - she was positively beaming in the photos they regularly sent me, and it meant everything to know she was in such good hands. So happy to have found such wonderful people for Bean to vacation with when she can't join me on mine:-)
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Bear The Tibetan Terrier and I really got a really good vibe from this couple during our meet and greet. Bear was sniffing and smiling and showing his belly after 3 minutes. Bear stayed for a week and I wouldn't hesitate to use them again. They sent updates and replied immediately to all my texts. Bear has a very unique personality and they seemed to celebrate all of his little quirks and funny behaviors. 5 paws!
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Heidi and Rafael were great hosts. Bear made friends and was well taken care of. I highly recommend Heidi and Rafael.
Heidi and Rafael are thoughtful and responsive hosts. Eddie clearly had a good time and played hard because he was ready for a nap when I picked him up. He will definitely stay with them again.
Heidi and Rafael are obvious dog-lovers who were patient with Camden. Camden is finicky and skittish but they still made him comfortable in a foreign place. They were very quick to respond to texts and updated me with great pics of Camden throughout the week. I'm happy to have found such reliable people to watch over my little buddy.
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Heidi and Rafael were great! They were very attentive and provided my dog with excellent care.
Very happy with Heidi and Rafaels service. Thanks guys
So pleased with the care Ralph got!
Heidi & Rafael were awesome! It was only my second time leaving my little puppy while I went on vacation and they offered me a lot of reassurance and care. I got pictures and emails daily, which really helped me when I was missing him. I have and 8 month old toy poodle and he had a blast at that their place, and made lots of friends. I would highly recommend Heidi & Rafael for your doggie vacay spot :)
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Our dogs Roxy and Finnegan tell us they had the best time during their two week stay. Finnegan is young and rambunctious while Roxy is older and more reserved but both of their needs were more than met. Heidi and Rafael are extremely personable and regularly sent us photo updates. An unqualified Yes!
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Heidi and Rafael were great hosts, and their house is perfect for dogs. They were able to take my dog at the very last minute and the pick up and drop off couldn't have been easier. Bella is very old and has quite a few problems. They had the experience with geriatric dogs that she needed. I would recommend Heidi and Rafael to any dog owner. They are my new 1st call for dog boarding.
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Excellent hosts! Rafael and Heidi are true dog lovers and treat every guest as their own. My dog Lacie loves going there and always returns happy and relaxed. I feel good and and confident knowing they care for her as much as I do.

Thank you Rafael and Heidi!
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Heidi & Rafael were amazing! They kept me up to date with how my dog Buddy was doing on his vacay and provided me with many picture updates as well. Buddy seems to have had a great time and I will definitely be booking with them again!
Heidi and Rafael took great care of Finn. He seemed very happy when I picked him up.
Heidi and Rafael took great care of my french bulldog while I was out of town for the weekend. They have a great house and small yard where the dogs can play off-leash, and they were extremely responsive any time I reached out. I also got great pictures of Dexter every day so I knew he was having a great time and being well taken care of. My flight on the last night of my dog's stay was delayed several hours and Heidi and Rafael were extremely understanding and flexible keeping him an extra night while I traveled home. I will definitely be calling them next time I head out of town.
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Heidi and Rafael took great care of Sydney, and even managed to send me lots of photo updates, despite my pup's strange aversion to having her picture taken. I would definitely have Sydney stay with them again, they were terrific :)
Heidi and Rafael took very good care of my dog Lacie. Their home is welcoming, clean with plenty of play room and yard space. Lacie came home relaxed and happy. They walked her every day and took the time to send me cute photos. I will definitely book with them again. Thank you!
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Thanks again for taking such good care of Lucy!!
Harper loved her time with Rafael! She came back so happy. She also loved playing with all of the other dogs!
Our dog Crosby had a great time. Heidi and Rafael were very sweet. When I dropped Crosby off, Rafael welcomed me in to see the house and to meet the other dogs staying there that weekend. He also sent me daily pictures of our dog. I felt very comfortable leaving him there, and will definitely use them again!
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Heidi and Rafael were the sweetest! Very accommodating to pickup/drop off times. Jax had a great time and made some new doggy pals! Will definitely be using them again when I travel.
Rafael & Heidi are fantastic, friendly, super quick to respond, their home is clean & had a great out door area my dog could come and go. They sent pics and updates daily which was really appreciated, and when I came to pick her up they were well organized... I have an English Bulldog who requires daily maintenance, when I picked her up she was clean and happy.. Definitely recommend these guys to anyone and will be using them in the future! Thanks again R&H
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I'm a first time customer of this service, and Heidi & Rafael took away any and all apprehensions I may've had with leaving my dog with strangers. They were anything but strangers! They made Ricky feel welcome in their lovely home and made sure he had everything he needed throughout his week-long stay. They even took him a day early on short notice! Even though Ricky can be hyperactive at times, it was no problem for these guys. They are well-educated, well-informed, and I believe fully capable of handling any situation with your doggy that may arise. You guys are the best! Thanks H&R!
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I'm a first time customer of this service, and Heidi & Rafael took away any and all apprehensions I may've had with leaving my dog with strangers. They were anything but strangers! They made Ricky feel welcome in their lovely home and made sure he had everything he needed throughout his week-long stay. They even took him a day early on short notice! Even though Ricky can be hyperactive at times, it was no problem for these guys. They are well-educated, well-informed, and I believe fully capable of handling any situation with your doggy that may arise. You guys are the best! Thanks H&R!
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Thank you so much! Bronson loves it here!
Always so accomodating, hence why I always go back to Heidi and Rafael!
SO great! Bronson made a new best friend while at Heidi and Rafaels! His friends name is Nima, they were conjoined at the hip and really had a lot of fun together. The photos i received of them playing were so cute and really made me enjoy my own vacation, knowing that Bronson was having fun too!
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Heidi and Rafael and Max their dog are so awesome! Bronson loves coming here on vacay and is always excited to see them! They are so great and always update me with photos of what Bronsons doing! Its so great!
Heidi & Rafael were great hosts. Very accommodating and helpful. We will 100% be using them again!
Heidi and Rafael are great. They sent me updates of my dog Coco everyday with pics, and she was all smiles.
Out two boys had a great time with Heidi and Raphel!
I highly recommend Heidi and Rafael. They have been taking care of my baby for a while now, I leave Bella with them every other week and she adores them. Every time we park near their house she runs straight to their door with so much joy and she is never in a hurry to go home. Every time I pick her up she is so exhausted, she sleeps peacefully for the rest of the day, Im assuming she gets lots of play time :D Thank you again guys!!!
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Thank you for adding an extra day last minute! Bronson loves it there!
Heidi and Rafael were great! Bronson had a terrific time there. They made sure to send me plenty of photos so I wouldn't miss my Bronson as much. I can tell they took great care of him!
They are terrific! My Bosco was very comfortable with them and their little bichon. They took great care of him and were so sweet. I am going to use them a lot!
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