I wish I could give more stars!! Honestly we were a bit nervous as we had to find a last minute sitter for our baby. We had to find a reservation a few days before our trip due to a last minute cancellation. Kathleen was very sweet and we messaged back and forth for the day before I confirmed. I was very comfortable after speaking with Kathleen. When I got to her house it was very clean & organized. Really roomy for our 70 lb lab. She had a big hard. Kathleen sent me pictures and updates throughout my trip and it was very nice. Daisy got lots of love from her "foster parents" for a week. When we picked her up from sitters in the past she usually she will jump with excitement and cry. This time when we picked her up she said her typical hello to us and was very excited and ran back to Kathleen and gave her love too. I knew right there that she loved them also! I will def be using them again if I have the opportunity to go on another vacation. Daisy girl was in good hands and got the spoiled upmost care and exercise she needed. she loves her other family as much as she loves us!! Kathleen and her family are wonderful wonderful sitters!!