DogVacay Premium Insurance

DogVacay Premium Insurance
Included in every Vacay
DogVacay has your back with premium insurance included in every
Vacay booked through our site or mobile app! This means that
Guest pups and resident pets are covered.

Coverage Details

Coverage is valid for
  • Home dog boarding (Host's home)
  • Pet-sitting (client's home)
  • Walking
  • Daycare
  • Transportation
  • Any and all pet services booked through DogVacay.com, our mobile app, and/or our Customer Care team
  • DogVacay must be notified within 7 days of the end of the Vacay regarding any incident that might result in insurance coverage

Coverage Includes

Commercial General Liability
General liability will pay those sums that Hosts become legally obligated to pay as damages because of Bodily Injury to a 3rd party person.
  • $1,000,000 - Per Occurrence
  • $2,000,000 - General Aggregate
  • No deductible
Professional Liability
Professional liability covers damage to Guest property arising out of the rendering, or failure to render, services of a pet care provider.
  • $1,000,000 - Per Occurrence
  • $2,000,000 - General Aggregate
  • No deductible
Care, Custody & Control
Provides veterinary coverage for animals in Host's care, custody and control.
  • $25,000 for Guest dog
  • $250 deductible covered by Guest
Veterinary Reimbursement for Host's Resident Pet(s)
Valid for veterinary care for Host's resident animals that is a direct result of contact with a Guest dog.
  • $5,000 for Host pets
  • $250 deductible covered by Host per incident
Premium Insurance Example
Oh no! A Guest pup in the Host's care gets stung by a bee while on Vacay. After the Host or Guest calls DogVacay and speaks with a Customer Care representative, the Host determines the best course of action is to take the pup to the vet. With DogVacay Premium Insurance, the Host's expenses are fully covered after the $250 deductible has been met by the injured pup's parent, which we can automatically charge to the card on file. In this case, the Guest ends up saving $300, and their pup has received the best care possible!
Guest Pup's Medical Bill
  • $100
    Veterinarian exam .........................................
  • $250
    Stinger Removal & Treatment ......................
  • $200
    Pain Medications & Antibiotics .....................
$550
Total Cost for Vet Visit: .....................................
$300
Total Amount Paid by DogVacay ......................
$250
Guest Cost (deductible) : ...............................

Coverage Exceptions

Coverage does not include:
  • Personal Host property
  • Pre-existing veterinary conditions or old age
  • Pet care provided outside of DogVacay
  • Injuries to pet sitter and related parties
  • Meet and Greets
  • Congenital/hereditary exclusions
If you have any questions about this policy or how it may affect you, please contact us at concierge@dogvacay.com or by calling our Customer Care team at (855) DOG-VACAY.