GrandPaws Puppy Haven /Newport News

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Susan S.

48 Reviews
24 Repeat Guests
Other Sitters Nearby
  • Same day bookings are OK
  • Responds within 40 minutes
  • Cancellation Policy:

Pet Requirements

  • 1-20 lbs
  • 20-40 lbs
  • 40-80 lbs
  • 80+ lbs
All Ages OK
Must Be Spayed or Neutered
Must Be Vaccinated
List of Breeds Not Accepted
Pit Bull - American Staffordshire Terrier, Pit Bull - Bull Terrier, Chow Chow, Pit Bull - Staffordshire Bull Terrier, Pit Bull - American Pit Bull Terrier
List of Pets OK for House Sitting
Dogs, Cats, Fish, Rabbits, gerbils, hamsters, or pet rodents, Caged birds

Susan's Resident Pets

15 yr 7 mo old
Labrador Retriever
4 yr 4 mo old

Susan's House

View Neighborhood Map
Large Yard
100% fenced & locked
Smoke-free home
Pets allowed on furniture
Air-conditioned inside
Great for senior pets
Dog door access

About Susan

50 Years Experience Caring For Dogs
Retired Couple ready to love your Furbabies! We are a retired couple with nothing but time on our hands. We have owned dogs for over 40+ years. Lenny is the Dog Whisper- All dogs love him! We are licensed by the city of Newport News to sit for dogs.We have a big fenced in, long backyard with lots of room to run. At the end of street is a park to take walks too. If it is to cold we can provide doggie wear to go to the park.. We give good cuddles and free bellyrubs. Homemade dog biscuits for treats. Try us out- You'll be amazed! Your dog can be separated from other dogs. We go to your house for a flat fee, not depending on the number of dogs you have, 3 or 4 times a day under custom quotes.There maybe an extra fee for excessive mileage.
Note: at this time, I only offer sitting for dogs at my home. I don’t currently accept other animals unless at your house.. Thank you!
Read More about Susan...
Contact Susan
Can administer oral medicine
Can administer injected medicine
Special Needs Accommodated
  • Separation anxiety
  • Leash Pulling
  • Advanced senior issues

Susan S.

48 Reviews
24 Repeat Guests
Other Sitters Nearby
  • Same day bookings are OK
  • Responds within 40 minutes
  • Cancellation Policy:


  • Available
  • Unavailable
  • 1 Spot Left
  • Booked
  • Last updated February 23, 2017


Background Checked
This sitter has passed a background check, which searches a variety of criminal databases.
Course 101 Graduate
By completing courses at DogVacay University, hosts learn about best practices to help them provide the highest quality care for your dog.
Course 102 Graduate
By completing courses at DogVacay University, hosts learn about best practices to help them provide the highest quality care for your dog.
Facebook Connected
This Host has provided DogVacay access to their Facebook information.
Pack Promoter
Pack Promoters are active members of the community who promote DogVacay and hosting best practices.
Phone Interviewed
Serious hosts take the time to talk to us over the phone, get their questions asked and introduce themselves personally.
Pay through DogVacay for:
Premium Pet Insurance, 24/7 Customer Support and Daily Photo Updates!

Services & Rates

Boarding Overnight At Susan's Home
$28 /night
  • Watches up to 5 dogs/night
  • Dogs may be unsupervised for no more than 1 hour/day
  • Dogs will have full access outside for potty breaks
  • 1 walk/day
  • Pets can sleep wherever they want
House Sitting Overnight At Your Home
$40 /night
  • Dogs may be unsupervised for no more than 1 hour/day
  • Willing to travel 25 miles
Daycare At Susan's Home
$28 /day
  • Watches up to 4 dogs/day
Dog Walking
$15 /half-hour
$25 /hour
  • Willing to travel 25 miles
$20 /visit
  • Willing to travel 20 miles
$10 each way
  • Willing to travel 25 miles
More Services
48 Reviews
My dog, Bree seemed to have a good time staying with Susan
They took great care of my pet and treated him like a member of their family. Susan and Lenny love dogs and they are the best.
Molly had a wonderful stay! This was her second time visiting. It's nice knowing my Molly will be well taken care of and loved! :) Susan and Lenny are awesome!
Absolutely the best experience ever. My corgi has a generalized anxiety disorder that makes him very wary of strangers. Malloy was following Susan around and looking for an ear rub 5 minutes in while I was still filling out the contact info. I was so worried the day before I was to take him and I worried for nothing. Malloy likes hanging out so much I'm probably going to use her day sitting just so Malloy can hang out with his new friends.

Another cool thing is how they write daily emails as written by the pet. That's cool. Malloy wrote me daily.

Lenny even went and bought Malloy some chew toys. I'm convinced they do dog sitting because they love animals, not just for the money because their rates are lower than comparables.

We will definitely be repeat customers. Thanks Susan and Lenny!!
Thank you so much! Onyx seemed to have a great time.
My beagle is so terrified of the world that she requires a little more love and understanding than most dogs. Susan and Lenny provided this for her. Lenny hand fed my dog when she was nervous about the food bowl, they sat and snuggled her while watching TV, and their dogs helped show my little beagle that it was okay to wander around and have fun.

Overall, my anxious little dog seemed to have a great time while I was away. She ate, and ran around, and was loved. It was great to be able to vacation knowing my dog was in good hands :)

Quinn will most definitely be returning!
We are so impressed! Not only did Susan and Lenny accommodate us at last minute, they were also flexible in times so we could work this out together. We needed someone to give our 8 month old boxer attention so we could focus on our new grandson. We are so glad we took a chance.
Gabby's goodnight letter with photos made me cry happy tears which I have not done since receiving leeters from boot camp fro both my sons.
We would so recommend this lovely couple as pet companions. We will sure be using them again as needed when we go to visit our grandbaby.
Anyone is welcome to reach out to us for reference.
Happy Canine Parents,
Rachel and Jim Richardson
Susan and Lenny took such great care of Molly! I was afraid she wasn't going to want to come home when i picked her up! :)
Lenny and Susan were so good with our dogs, they took extra time to get to know our timid dog and did lots of little extras for us. I would highly recommend them and will use them in the future.
This was very convenient for us as it is close to home. We were immediately put at ease by the friendliness of Susan and Lenny, and they seemed to hit it off with our dog as well. We enjoyed the daily pictures and were pleased that our dog got along well with the host's dogs.
Absolutely wonderful! They take care of my baby just like their own:) Thank you guys so much!
My dogs loved their stay! Thanks to Susan and her husband Lenny for caring for my dogs. One is blind and diabetic and with their care he felt right at home. My shy girl went for walks and loved it. One dog was sick a little before I was to get them and Susan called me right away to let me know about it Fortunately all was ok. I would recommend susan for anybody who wants their dog to have that at home experience. They even got to sleep in their bed! I felt like my dogs were with family and will definitely call them again!
No hiccups with the drop off and pick up. Kept us informed with emails and pics. Very nice couple to work with!
They really pampered Buzz, which he loved! Family definitely loves dogs. They even spent some time brushing him!! I would recommend Susan. Have afenced yard with a Very large doggie door also.
First time using dog VACAY and this was absolutely the best experience I could imagine. Perfect
Susan and Lenny were great with Sadie. They gave me daily updates and pictures and when I called for updates they answered and let me know what she was doing. Sadie had a blast playing with the other dogs and slept for the first 2 days back home. I will definitely be calling on them again.
Susan and Lenny were great! The daily emails with pictures of my kids playing and recap of their day made me smile and enjoy the vacation more. It's refreshing to know your kids (dogs) are being watched by people who truly care. We will definitely use them again for future trips.
They were so loud very big and caring with my little puppy! Treated her just like heir own little puppy, and worked with me so kindly even when I had crazy hours for drop off and pick up! Absolutely terrific! Thank you guys so much!!! I will be back! Anyone who wants a reliable loving sitter for their dog/ puppy, the Puppy Haven is absolutely a great choice!
Wonderful people. My dog loved being there. I was anxious during the meet and greet but i was calmed down. I received pictures and letters from my fur baby within hours of me leaving. She had such a good time she didn't want to leave. I will for sure use them again when we travel. I feel a sense of relief about leaving her, and i know ill always get those cute little pictures and letters.
Susan and Lenny are great. My dog was very well taken care and seemed to enjoy her stay. I will definitely use Susan and Lenny again and would highly recommend them to anyone needing a convenient and affordable boarding option.
Our one year old boxer, Boomer, had an awesome overnight stay! I received multiple phone calls and picture updates, which really helped me ease my anxiety. This was the first time we boarded Boom, so we were a little nervous! Boomer slept the entire day afterwards because he played sooooo much with the other dogs! We booked with Susan again for an upcoming trip and we know Boomer will be in great hands!
My girl Kandy really enjoyed being in a home setting and not a kennel. She had her own bed and wonderful playmates to romp around the house and big backyard. Could she ask for more. Susan and her husband loves dogs and it shows as well. My girl thought it was quite the doggies haven.
Susan and her husband Len were an absolute treat to board our puppy with. Nike is a big girl for just 6 months old but they gave us a glowing review of her behavior and sent us updates via text message each night of her stay! They took her for walks to the park, let her roam freely in their large yard and had two dogs on premises for her to play with.
I highly recommend Susan and Len to everyone! They are just the sweetest people.
Lenny and Susan took care of Tiramisu for a whole week this time. She requires a lot of attention, as she is a senior dog with many needs. They took such great care of her and sent updates which reinforced the feeling that we had that she was in good hands. They are kind and patient and obviously are devoted to the care and wellbeing of dogs. I appreciate having them available when we are traveling.
I had to drop my dog of late one night and was gone for 4 days. Every night I got pictures and an update on what she did. I was nervous at first because I had never had to leave our dog but I will definitely be a repeat customer because of how they treated our "kid"!!!
Such a lovely couple! Tyler had a wonderful time with Susan & Lenny and playing with the other dogs. They communicated very well providing pictures and funny stories through email. Happy to know that he was well taken care of! Thank you!
Betty had a wonderful time with Susan and Lenny. The daily photos and emails put my mind at ease while traveling that my girl was having a great time and was well cared for while we were away. She came home happy and a little tired from all the fun and playing she did with Susan, Lenny and Chloe. A great time!
I think Cinder really enjoyed herself. Look forward to using this sitter again. :)
I ABSOLUTELY LOVE THIS COUPLE! I had no problems with setting up and scheduling a meet and greet. The day of my trip Ms. Susan contacted me to make sure we were ok. When I dropped off CoaCoa she was already at home. Seeing her happy and comfortable made me more relaxed to leave her. Not to mention this was my first time EVER leaving her with anyone other than my mom, daughter, or cousin. During my trip I LOVED the emails and pictures I received by email. It made me feel important enough to them to share some moments that I had missed. I am thankful I met them and my CoaCoa adores them. I look forward to setting up future reservations with them.
Lenny and Susan were great! They sent me updates throughout the weekend and Lenny even slept on the couch with Lana to help her sleep through the night. The only hiccup we had is that Lana got a little protective of me from their dog Cloie and they fought when I dropped her off and picked her up. From what Lenny told me though, they got along great throughout the weekend when I wasn't there. Overall, a great experience.
These sitters are excellent. Dogs were hosted at my house. They did a great job of working with my problem dog. My mailbox was vandalized and they went above and beyond to clean it up.
Our Dude fit in perfectly with their family. Usually, Dude is aggressive toward other dogs. However, he had no problem making friends with the other dogs present. They had Dude ready to go when I went to pick him up.
We had a great experience here. Our dog Darcy was well cared for and I know much happier in a home than in a kennel. We were able to enjoy Williiamsburg without worrying. They sent us pictures of her everyday so we could see that she was doing well.
Our 8 yr old Golden Retreiver, Shiloh, has been there twice now and each experience was a good one. He had trips to a park, run of the fenced yard, another dog as a playmate, and was treated as part of their family.
We also received daily pictures with comments which we really appreciated. Will use them again. Tom T
Susan and Lenny were great! They have a big backyard that my dog Dolce loved to play in all day! Dolce had a great stay and she was tired from all the playing with Chloe! I also enjoyed receiving pictures of her stay!
Susan and her husband took a great care of my door. They are a lovely couple, and they know how to treat their guest. My dog was happy and she had a great time.
Susan & Lenny were great.
Susan and Lenny are wonderful people who took really good care of our dog while we had fun at Water Country. They have two other dogs, and our Bruno just loved playing with them. He had a great excercise all day in their fenced backyard. We felt very comfortable leaving him there. Susan and Lenny were very accomodating with our arrival time, and communication was top notch. Highly recommended! Thank you so mich again!!!
We had a positive experience with Susan. Our dog was taken care of and they went out of there way to cater to Lucy and her needs. They even let her sleep in their room since she was use to sleeping with us, They sent pictures every day and that was fun to see are dog doing well each day. I would use them again I prefer this over kennels any day.
Chester had a great stay with his pet sitters. Thank you!
Lenny and Susan were great. They took the time to get our dogs acquainted with theirs. Nice big backyard. And they spoiled my girls. They even let my pups sleep on their couch! And they even helped us out on short notice over the holiday weekend! Highly recommended.
Excellent stay with Grandpaws again!
Great hosts for my pup, Cloud! Very friendly and I enjoyed the pictures they sent during the DogVacay! Highly recommend!
Everything was great. They had an issue with one of my dogs for some reason, he's a big chicken, and they came extra to work with him until he warmed up. Will use again and again.
I went on a last minute trip and Susan and her husband were able to watch Lincoln with little notice. Lincoln immediately was comfortable in their home and had a great time there. They provided pictures of Lincoln throughout his stay. This was Lincolns first stay with them but it will definitely not be his last.
outstanding. Came home to three very happy dogs relieved to find someone to care for our pets when we go away!
Rusty really enjoyed his stay. They took him to the dog park at my request and he ran around having a good time. I was sent photos showing his time there. He had such a good time hanging out on the couch and people's laps that he didn't want to leave! I would definately use them again whenever I need to leave my dog as I could tell he was well taken care of and loved while I was gone.
Hosts Susan and Lenny made sure my dog Brian felt right at home. The status updates (including pics) during his stay were appreciated. Overall this was a great experience for Brian and me!
Read All 48 Reviews