Charlie's Backyard

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Charlie and Madeleine M.

Online Now!
203 Reviews
96 Repeat Guests
$36/night
Other Sitters Nearby
  • Same day bookings are OK
  • Responds within 15 minutes
  • Cancellation Policy:
    Flexible

Pet Requirements

  • 1-20 lbs
  • 20-40 lbs
  • 40-80 lbs
  • 80+ lbs
All Ages OK
Must Be Spayed or Neutered
Must Be Vaccinated

Charlie and Madeleine 's Resident Pets

Zachary
Mixed
Male
6 yr 9 mo old
Bailey
Rhodesian Ridgeback
Female
4 yr 2 mo old
Other Pets & Animals: Cats

Charlie and Madeleine 's House

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Medium Yard
100% fenced & locked
Smoke-free home
Pets allowed on furniture
Air-conditioned inside

About Charlie and Madeleine

5 Years Experience Caring For Dogs
We consider our guest dogs members of the family. Dogs are always supervised in our fenced and secure back yard, and in the home as well.

We walk our guests with our dogs Zachary nd Bailey a minimum of two times per day, usually 30 to 45 minutes, and we specialize in supervised pack therapy and socialization.

Zachary sleeps in his crate in our bedroom and so do many of our guests. If guest dogs are not crate trained we can work on that or provide a private sleeping room for this purpose.

For puppies less than one year old we charge $40 per day. With puppies the training is continuous including sit, stay, recall, leash walking, house training, door manners, etc. We provide the training treats, poop bags, and TLC.

When we accept intact dogs or special needs dogs which require significant extra care and attention, we charge $40 per day. Contact us to discuss your dogs needs.

Our typical care day is 24 hours and we tend to not enforce this too strictly. However, if your schedule requires an early drop off and/or a late pickup resulting in an extra 6 to 8 hours of care, we may charge $25 for the additional time.

As of 09/08/2015 our rate for overnight boarding will increase to $36. This will not affect reservations already accepted and confirmed.

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Contact Charlie and Madeleine
Can administer oral medicine
Can administer injected medicine
Special Needs Accommodated
  • Pets recovering from surgery
  • Separation anxiety
  • Leash Pulling
  • Not yet house-trained
  • Advanced senior issues

Charlie and Madeleine M.

Online Now!
203 Reviews
96 Repeat Guests
$36/night
Other Sitters Nearby
  • Same day bookings are OK
  • Responds within 15 minutes
  • Cancellation Policy:
    Flexible

Availability

  • Available
  • Unavailable
  • 1 Spot Left
  • Booked
  • Last updated November 26, 2016

Credentials

Background Checked
This sitter has passed a background check, which searches a variety of criminal databases.
Course 101 Graduate
By completing courses at DogVacay University, hosts learn about best practices to help them provide the highest quality care for your dog.
Course 102 Graduate
By completing courses at DogVacay University, hosts learn about best practices to help them provide the highest quality care for your dog.
Facebook Connected
This Host has provided DogVacay access to their Facebook information.
Pack Promoter
Pack Promoters are active members of the community who promote DogVacay and hosting best practices.
References Checked
Our team reaches out to each of our host's references to provide an extra level of confidence and verification.
Pay through DogVacay for:
Premium Pet Insurance, 24/7 Customer Support and Daily Photo Updates!

Services & Rates

Boarding Overnight At Charlie and Madeleine 's Home
$36 /night
  • Watches up to 4 dogs/night
  • Dogs may be unsupervised for no more than 1 hour/day
  • Dogs will have full access outside for potty breaks
  • 2 walks/day
  • Pets will sleep in their own beds
Daycare At Charlie and Madeleine 's Home
$25 /day
  • Watches up to 4 dogs/day
Training
$60 /hour
Baths
$20 /bath
Pick-Up/Drop-Off
$15 each way
  • Willing to travel 15 miles
More Services
203 Reviews
My pugs loved there stay at Madeleine and Charlie's. They had a great 2 days full of play and love❤️
Charlie and Madeleine were amazing! I have never left any of my furry friends with someone before and I was very nervous. As soon as I met them, they were both excited and very caring for my puppy, Mila. Throughout her stay, Madeleine would send me pictures and video updates on how Mila was doing. It was very comforting to me to be able to see how she was doing. Madeleine and Charlie are very knowledgeable and know how to react and respond to any circumstance. If you want your dog in good hands, I'd definitely recommend Charlie and Madeleine. Especially if you want a quiet ride on the way home as I'm sure your pup, as Mila had, would sleep the entire way!
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We were so pleased with our experience at Charlie and Madeline's. They are very knowledgeable about dogs, and I learned some invaluable information about my dog. I enjoyed several pictures and videos each day and was so grateful they had a "slow bowl" on hand for my food guzzling girl!
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Exactly what we wanted.
Travis and Olive love to go to Charlie's backyard. They have a wonderful time there and are always very excited to be left with them.
Dakota is always very well cared for on her doggy vacations. I'm so happy she swam in the pool and was able to play with the water hose. Thank you so much.
We cannot say enough about our wonderful experience with Charlie and Madeleine. Our puppy, Chilli, loves it there. It is his home away from home. He loves playing with his other doggy friends there and Charlie and Madeleine treat him as one of their own. They send regular text videos while we are away so we can stay in touch with his activities. There is no other place that we will send our Chilli, this is the very best!!
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Charlie and Madeleine are the best!!!! We will only have our pets watched by them. My dogs love staying with them and the pics and videos they provide show the proof.
This is our first time that we have used the services of Madeleine and Charlue. We brought our 5 year old Labrador retriever, Nikki for four days of boarding. We choose Madeleine and Charlie because we wanted Nikki to interact with other dogs in a family environment. We are extremely satisfied with the boarding services provided. Not only was Nikki happy but was kept posted of her daily activities. And to top it off a special video was provided showing Nikki"s detailed activities during her stay. We highly recommend Charlie's backyard for dog boarding
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Dexter had another great stay with Charlie and Madeleine! We always know he's in good hands during his stays and he has so much fun with the other dogs! Thanks Charlie and Madeleine!
There is absolutely no other border who has stepped up to help me like this crew. They go above and beyond with care and concern. We are so pleased with Charlie and Madeline M.
Thank you Madeleine and Charlie for taking such great care of Phoebe! She always looks forward to her day care visits, and is so happy playing with the pack! I really appreciate the video and photo updates. And I appreciate the peace of mind knowing Phoebz is in good hands when she is here!
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Charlie's backyard is always the BEST!!!!!! Madeleine always gives our Frankie so much love that we now refer to her as "Frankie's Texas Mommy"!!
Took great care of our aging Golden Retriever and our mini dachshund. Made sure they were active and entertained and kept us informed of their activities with texts and videos. Five Star caregiver because that's only how Many are available......Can't recommend enough....
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This past weekend was the first time I had used Charlie and Madeleine and I knew from the first time I met them that I would be leaving Bailey in good hands. They not only met my expectations but far exceeded them. They sent me several pictures each day, a video of Bailey going for a walk and today I received a movie of Bailey's entire weekend along with the other dogs that were there. Charlie and Madeleine are very accommodating and will spoil your fur baby with a lot of love and attention. They are amazing people that absolutely love dogs! Bailey came home very well cared for and exhausted!! I will definitely be booking with them again.
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Charlie's back yard was the perfect spot for my very active and spoiled hound dogs. BubbaLu & Henry played well with all their new dog friends and Madeline sent amazing videos and photos to us all day! The dogs all slept inside and were part of their family. It was very wonderful knowing they were being loved and well cared for while we were away.
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Outstanding, we will defiantly use again. Great communication and experience all the way
Madeleine and Charlie, thank you so very much for an outstanding job taking care of our beloved Pete. Your many updates and photos gave us peace knowing that he was having a great time. He looked very happy in all the photos and very calm when we picked him up. You are very caring of the dogs and we can tell you really enjoy having them at your home. We can see that you treat them as part of your family. Our Pete will be back many times, we are so happy to have found you. Thank you again for the fantastic job!!!. The Diaz Family
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Thank you, thank you to Madeleine and Charlie for taking phenomenal care of our rambunctious 3 mo. old puppy for over two weeks!!! She got special training (even house training!), had great doggy socialization, and boundless fun.. all under the watchful eyes of Madeleine and Charlie. Our pup even required a trip to the vet due to a UTI that she had arrived with! They took care of everything.

This is a very special place with very special people and we're so grateful to have found it.
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One of the best people who passionately looks after your dog. They dont have to market it, they show it with their care for your puppy. I moved away from SanAntonio and hope we get someone like Madeliene!!!
Thank you for keeping River so happy and for spoiling him while we are away! He is so excited to get to your home everytime we come over!!!! You're the best!
Once again, we had a great experience with Charlie and Madeleine. We have two young dogs, one of whom can be difficult to handle when meeting new dogs. Charlie and Madeleine were able to manage our girls with the rest of their pack just fine. They sent daily pictures and videos while we were away. They were very accommodating to our travel schedule as well. I don't know how we would have gone away without them.
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Charlie and Madeleine are the greatest - even when one of my dogs gets hard to handle!! Your pets will be treated better than at home. They are the best dog sitters I've ever used. I highly recommend them. Thanks, Charlie and Madeleine.
If you are looking for someone to love your pet while you are gone, look no further. Charlie and Madeleine provide an environment in which your pet will thrive and be happy while you are away. The photos and videos they provide help to reassure you that your pet is doing well. Guero (my grand dog) fell in love with them, and I have no doubt he looks forward to his next stay with them.
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Very nice! They took great care of our dog.
Madeleine and Charlie took our pup on short notice, they noticed that her vaccinations were past due, and even set up a appointment for us at Banfield pet hospital. Madeleine and Charlie spend a lot of time interacting with their guest dogs, lots of play and walks. Madeleine sent us many photos and videos via text message every day. When we picked up our pup she was relaxed and content. We will be using Madeleine and Charlie boarding services in the future.
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Charlie and Madeleine were wonderful! We needed a last minute place for our pups to stay as we had just moved back to SA and they stepped up and helped us out! Our pups were very well cared for, and they sent us daily pics and videos. I also have to mention how friendly and sweet they both are! We have found a new place for our pups to stay when we are away! We definitely will book with them again!
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I'm in my mid-60's and have had dogs my whole adult life. Traveling and leaving them has always been a concern. Charlie and Madeleine are by far the best dog babysitters I've used. So nice now to be able to feel I can leave the dogs and they will not come home traumatized.

And one wonderful thing is that they don't come home immediately needing a bath because they have "nervous" doggie" smell...an overall wonderful experience for a dog Mother.
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My dog Grady has been to Charlie's Backyard a lot this year and continues to love his visits. Charlie & Madeleine are so wonderful and loving to all their pets and guests. I know my furry friend is in good hands and that gives me peace of mind while I'm away. Always an amazing visit and tired dog when I get home from how much fun he's had at their home. Raves all around!!
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Our dog Dexter had a great time staying with Charlie and Madeleine! We got regular video updates of him and Bailey playing in the yard. It was great to see him having a fun time while we were away. He came home happy, healthy and exhausted :) We'll definitely be back. Thanks! :)
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Trooper has been staying with Madeleine and Charlie since he was a few months old and I cannot say enough positive things. A year and a half later, this is the only place where I feel comfortable leaving my pup as it is a clean, structured, disciplined, and LOVING environment. Trooper has hip dysplasia and has had a total hip replacement on one side. Throughout this time, Madeleine and Charlie have been superb about making sure that Trooper is well-taken care of especially because of his condition. I always appreciate the advice, tips, and feedback they have for me since I am quite guilty of encouraging Trooper's bad habits! Madeleine and Charlie have been lifesavers whenever I've had last-minute work trips and even an unfortunate family emergency. As for Trooper, he practically jumps out of the car window as soon as we drive up to Charlie and Madeleine's house. He makes new fur-friends every time he visits, as well as being reunited with old pals. Thank you Madeleine and Charlie!
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We are so thankful that Charlie and Madeleine provide a safe, fun place for us to leave Judge. They are so kind and he was happy to go with Madeleine right away when we dropped him off. I also love getting the video and picture updates! It is so personal and makes me feel even more at ease about having Judge away from us.
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Peace of mind is what I get by leaving Bouvreuil with Madeleine and Charlie. Bouvreuil loves it, he visit with friends; make new friends, have a fabulous time and away from home. I know because Madeleine sends me texts with pictures and videos of Bouvreuil at least twice a day. I will not find a better place than this loving home for Bouvreuil. THANK YOU SO MUCH!!!
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We love leaving our pups in the capable hands of Madeleine and Charlie. They are thoughtful and it is evident that they are truly care about dogs. I recommend them highly.
This was an absolutely wonderful experience! I will be able to travel again! When your dogs are the most important thing in life to you, leaving them in the hands of someone else is an extremely frightening event. I have finally found the solution to this problem and it comes in the shape of Charlie and Madeleine's backyard. Almost hate to rate them so high for fear the secret will get out and I'll have trouble getting reservations! Thank you two sooooo much!
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Murphy and I love to stay with Miss Madeline and Mr Charlie. Walks were great and they even dried us after the walks since we had so much rain and mom explained we do not like wet paws. Mr Charlie shares his snacks with us (shh don't tell our mom). We had friends to play with and Murphy chased Bailey all around the yard. Bailey is faster than Murphy! We had a good time and hope mom lets us go back again soon. I posednfor lots of photos too!
Thanks, Talley (cocker spaniel)
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We were so impressed with the level of care provided to our dog! We received photo and video updates daily, and felt so comfortable being on vacation and knowing that Judge was in good hands! Thanks so much- we will be back!
Couldn't be happier. Charlie and Madelaine were wonderful with our two dogs. One of our pups tended to be anxious when left in a new place - but with C&M's extra care he adjusted quickly and had a great time. Appreciated the photos and videos - knowing our dogs were happy made our vacation much more enjoyable.
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Thanks for everything.
This is an amazing home and couple. We were hesitant about our rescue pup in a new place with strangers, but both Charlie and Madeleine played and care for her like she was their own. Madeleine sent us pictures and videos and we are very happy to have found them. Bailey received lots of love and playing time, and mom was reassured the whole trip. Thank you guys for taking care of our baby!
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If you are looking for a place where your dog will be happy, healthy, and well-cared for by knowledgeable, caring dog-lovers--this is the place! Bella has stayed here multiple times and she gets so excited each time that she bounds out of the car and never looks back. It gives me great peace of mind to leave her in such excellent hands when I'm so far away and the wonderful videos help me to not miss her so much. Merci mille fois Madeleine et Charlie!
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Bahama had a great time today. Thank you for everything that you have done for her.
Once again I picked up a very happy dog! Thanks for the gift of a worry-free vacation!!
Bahama had such a great time at Charlie's Backyard. It is a great find in San Antonio.
Madeleine & Charlie are awesome! Always so accommodating and the pups just love to come and visit!
River and the Mateys thank you for all you do above and beyond for us and the care for River while we are away! Appreciate you!
River had such a wonderful stay with you all over Labor Day! He always comes home so happy and exhausted from his daily play! Thank you as always!
Where do we begin. We can't thank Charlie's Backyard enough. They treated out dog like family and welcomed her into their house. She can't wait to go back.
Charlie & Madeleine were both amazing! They welcomed Rainey with their resident pups when she arrived. They took lots of photos and videos all throughout her stay. The video they created with all the dogs playing together was so much fun. Madeleine fed Rainey some of her canned food since she didn't like the food we packed for her. She also gave Rainey the best sleeping spot in the house! Rainey had an amazing stay and will definitely be back!
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Origami loves staying with Charlie and Madeleine! They are loving, responsible, safe, and very friendly hosts, and they keep us updated on how our puppy is doing. I have to travel periodically for work, and nothing comes close to the peace of mind I get knowing Origami is in such a great place while I'm gone. Charlie and Madeleine's knowledge of dog behavior and language is outstanding, plus their compassion and attention to detail are unmatched. We consider them true assits in Origami's well being and quality of life.
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We have no idea how long Madeleine and Charles have been tending to dogs, but we wish we had known of them a long time ago.

Our dog, Joya, is older; has missing teeth; rescued from an abusive environment; quite possibly would display anxiety when confronted with a new setting.

Madeleine and Charles seem to have helped Joya overcome that anxiety with care and comfort, and for that we thank them.

We would imagine, that as time goes on, Joya will think nothing of her stays with her new friends and come to take it as part of her enriched life.
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Another great stay, as usual. Merci beaucoup Madeleine et Charlie!
I love Madeleine and so does my little boy! She has been so wonderful and helpful. Just ask him if he wants to go to Miss Maddie's house and he does a happy dance. He's happy, he's relaxed,he's making friends and he's exhausted when he comes home. We both love it! I drive an hour to take him there and it's fully worth it!
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Charlie & Madeleine are always so accommodating! My labs always love to come and visit.
I cannot say enough good things!! My Doberman pup couldn't be happier or safer. He loves being there. Getting the videos and pics of him playing makes me smile and relieves any anxiety I might have had.
I don't think Kaya could have had a more pleasurable and fun experience. We loved all the updates and care they provided. I would recommend Charlie and Madeleine to anyone. They will be seeing Kaya more and more in the future.
My experience with Charlie and Madeleine was great! I've never used a dog sitter before so I was very nervous, Madeleine suggested a meet n greet before our vacation and I liked them right away :) They are very knowledgeable and were quick to reassure me that my dogs would be socialized with the other dogs safely and I loved that regular walks were provided! Madeleine was great about sending pics and short videos of my rotties to me so I could see how they were doing, thank you Madeleine and Charlie for taking care of my big babies and I look forward to seeing you again! :)
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On our trip back home, we got a late start and then ran into bad traffic and we weren't going to get in town until very late. I called Madeline and Charlie to tell them we wouldn't be back when we had planned Their first concern was us - were we alright They said Pedro was fine and could stay another night. Again being treated like friends. I never had any concern about the care of my Pedro, they treated him like one of their own loved pets! ??..
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Madeline and Charlie took the best care possible of my dog Pedro! From the first meeting they made us feel like old friends. Pedro loved his stay with them so much! How could I tell you wonder? Yes, he was glad to see me when I picked him up, but I could tell he didn't really want to leave his friends, that he wanted for both of us to stay! Madeline and Charlie will take excellent care of your pet!
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Oreo had a great time swimming in the pool and meeting a new friend. I loved the updates and pictures that kept me informed of Oreo's stay.
Charlie and Madeleine were absolutely wonderful with our dogs. They treated them like their own - walked them, played with them, rested on the couch with them. They were very attentive to their health and well-being and had good tips for us when we picked them up. They sent us frequent videos and photos via text message so we could see how much fun our "kids" were having. Our babies didn't seem so far away because of that. I highly recommend using Charlie and Madeleine. You will make two new very special friends - and most importantly so will your dogs. (I couldn't get the stars to stay lit but I rate them 5 stars)
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As usual, Charlie and Madeleine were the best dog sitters in San Antonio. They even made a video of the week's activities. The highlight was of Charlie playing his guitar for the dogs' entertainment. Alice and Kino came home SO spoiled and happy!!
I can strongly recommend Madeleine and Charlie as experienced and capable pet sitters. After 3 days, I came back to a relaxed and happy dog. Kade was walked multiple times each day and because he is a fussy eater, Madeleine went above and beyond to entice him. I received many photos and videos of my dog during his stay and after we left, a very impressive video montage as a keepsake. Thanks for the attentive and professional care!
Lynette
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Can't thank you enough for your friendship and kindness for River's care!
Perfect summer vacation for River!!! What a great week he had with all his friends and great playmates-he was sooo busy and happy in all his great video and picture updates from Madeleine and Charlie...it was so captured! All the rain they endured, Mosquitos, multiple dogs they cared for....all cannot be appreciated enough! The absolute best of care we could ever dream of! River gets so excited to see them and sad when he departs. Thank you!!!!
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Bella has stayed with Madeleine and Charlie multiple times and she always receives excellent care. I appreciate them so much and highly recommend their service.
The very best in San Antonio! Charlie and Madeleine take such good care of our puppy, Charlie, while we are gone and always go above and beyond. Charlie hates to come home! Thank you again for a wonderful stay!
I know that my pups are in good care when they stay with Charlie and Madeleine. I would recommend them to anyone; especially if you are nervous about leaving your fur baby with someone. They are trustworthy and thoughtful. The house is clean and our dogs have a blast when they stay.
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Very great experience for myself AND the dogs! They are a well informed couple who know how to handle and train dogs. They properly and slowly introduce new dogs to the other doggy "guests" staying with them. My dogs had a blast playing with multiple other dogs and I felt good knowing they had consistent supervision. I was sent multiple photos and video clips of my fur kids enjoying their vacay away from home while I was out of town. I even got a "report" for each one at the end of their stay regarding pro/con behaviors and possible digestive concerns. We will definitely go back! :)
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Dear Miss Madeleine and Charlie,
Thanks for letting Talley and me stay with you while mom & dad were away for a few days. We had a blast taking walks, meeting new friends and just relaxing! Our beds were great and we never missed a meal or treat! Mom & dad really liked all the photos of us doing different things and the texts you sent. Mom is such a worrier when we are not with her so that helped her vacation too. We hope we can come see you and play again.
Thanks, Murphy
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Amazing as usual!!!
It's such a comfort to know your 'babies' are being cared for almost as much as we care for them! The daily pictures and videos were priceless! The price was WELL worth the money! A very personal and home-like experience. Very much the do-over and over and over.....
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(my trip was broken up into two reservations because my dates changed-Super accommodating)

I had such an easy feeling leaving Dakota during my trip because not only was she in very good hands, but she also had a pool to play in!!!! I was gone for more than a week so I was thrilled to have a more one-on-one focused environment, rather than a kennel for her. There was great contact and communication during my pup's visit. Thank you so much for taking care of my girl.

(I really thought I submitted my review sooner....sorry it took so long!)
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I had such an easy feeling leaving Dakota during my trip because not only was she in very good hands, but she also had a pool to play in!!!! I was gone for more than a week so I was thrilled to have a more one-on-one focused environment, rather than a kennel for her. There was great contact and communication during my pup's visit. Thank you so much for taking care of my girl.

(I really thought I submitted my review sooner....sorry it took so long!)
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Madeleine and Charlie once again spent above and beyond extra loving TLC and care for River-his short weekend with them was very appreciated for all they did to watch over him-the peace of mind they bring is priceless! THANK YOU!!!!
Thank you for taking such excellent care of Bella. I always know she is in good hands with you. And as always, thank you so much for all the fun videos and pictures. Each one brightened my day and made me laugh or smile. I highly recommend Charlie's Backyard to anyone looking for quality, loving care for your beloved dog.
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Another wonderful doggy vacay. Alice and Kino got brushed, walked and lots of TLC. They can't wait to go back. Thanks, Charlie and Madeleine.
Charlie and Madelaine were absolutely wonderful! I received beautiful photos and videos every day while I was gone which helped a lot with my anxiety while I was away. I would leave my puppy with them again anytime. She came home happy and very well loved! Thank you again so much!
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Once again - awesome. Our dogs are very well taken care of and very happy with Charlie, Madeleine, and Zachary.
Bacio just loves Charlie and Madeleine. She always gets excited when we turn onto their street. Love getting pics and videos of her playing with the other dogs.
Always the best!!
Charlie and Madeleine were amazing hosts! We have an 8 mo old pup and a 20 mo old. I received photos and videos throughout the day with updates on my girls. I appreciated all the patience and love provided by Charlie and Madeleine. The girls seemed very content. We will definitely be return customers. Excellent care in every way!
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We thank the McDougall family all so much for once again opening up their home to River for his vacation stay while we were away-all the walks, extra attention to him is so appreciated-making sure he eats, noticing bumps on him upon intake and informing me...so appreciate all the extra miles you take to keep River safe and comfortable and always know he is in excellent care and TLC with you! Thank you thank you!
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Absolutely spectacular!!! We were a little apprehensive with our little girl (11 months) since she hadn't been with other dogs since a pup. By a couple of hours in the morning, we were already getting pictures and videos of her having a a wonderful time which put us all at ease!! Charlie and Madeleine made sure that she was accepted by all and came back happy and exhausted. If your dog gets to come here, I have two words, LUCKY THEM!!!!!
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Madeline and Charlie are great with our pups. I feel so comfortable leaving them there. I can tell from the updates that they are both having a blast. Madeline and Charlie are very attentive and easy to work with. I would recommend these hosts to anyone. They really care about the dogs.
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Once again our Frankie had a wonderful time at Charlie's Backyard!! She always loves going there and comes home one happy puppy!!! She is ready to go again!!! Love love love
Bacio said she missed Charlie and Mdeleine so she had to have another dogvacay.
I think Bacio thinks of Charlie and Madeleine as her surrogate parents.
Bacio loves it here...as soon as we get to their exit she starts trying to give me kisses saying thank you for her dogvacay.
She loves their pool! So greatful Bacio can't speak or she'd ask me to install one.
Baci always comes home so well behaved and tuckered out. She loves visiting Charlie, Madeleine and Zachary. She's made friends with lots of the regulars there.
Alice and Kino just love staying with Charlie and Madeleine. They are the best!!
I couldn't be any happier with the experience!, absolutely perfect! Madeleine and Charlie were wonderful hosts, and regularly sent pictures and videos during my dog's two day vacay. I will definitely use them again in the future!
Outstanding appears they had a great time and no issues
We love our new dog sitters! Feels like she's going to visit family while we are away
River truly enjoyed his holiday stay and vacation with you all and he was very happy with all his great playmates and friends he made. The videos were amazing as usual to show us what fun he was having with his new buds! You always do such a spectacular job making sure everyone gets along and stays safe and it makes our trip to know he is enjoying his time with you. He has slept for days after his fun times with you! Thank you again for all you do!!!!
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We had a wonderful experience. This was our first time leaving our dogs with someone. Madeline and Charlie sent us a lot of photos and updates about the dogs. I could tell that the dogs were comfortable and having a good time. I would recommend Charlie and Madeline to my family and friends. They were so thoughtful and caring.
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As usual, Casey's stay with Charlie and Madeleine was great. She can't wait to get out of the car when we arrive there. In fact, starting whining when she realized we were on their street. Strongly recommend.
My dog Grady is always eager to go see Madeline & Charlie. I know he's in good hands and his Thanksgiving vacation visit was no exception. Great photo's, cute video's, and a happy, albeit tired puppy upon my return. So thankful to have found such wonderful people to watch the special guy in my life. It's his home away from home and I can travel feeling safe and secure that he's in a nice home with caring, lovely people.
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What can I say, have been returning with Sadie to Charlie and Madeleine for over two years now! They are outstanding! We get pictures and videos of her throughout her entire stay! She enjoys going to see them so much! The only place we take our Sadie when staying in San Antonio!
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Once again, Diego and Livvy had a great time with Charlie and Madeleine! When I drop Livvy and Diego off, I feel as if I am leaving them with family. I know they will get the best of care, attention and lots of TLC. Livvy and Diego feel at home when visiting Charlie and Madeleine...so much so that during their last visit, they tried to convince Madeleine to let them sleep with her and Charlie. We are so lucky to have found Madeleine and Charlie. I am sure you will feel the same!
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Can't say enough good things about Madeleine and Charlie. They took excellent care of our two one years old labs Lucy and Willie, who can be quite rambunctious at times!! From the moment we met Madeleine we knew we could trust her with our babies. She is very knowledgeable about dogs and dog training. She was so good about sending pictures and videos of the dogs while we were gone, which made us feel at ease during our time away. They are wonderful, caring people and we feel so very blessed to have found them and will most definitely leave them in their care again. Lucy and Willie had the time of their lives!!!
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As usual, great care and lots of activity for Iagan and Melanie. The best is receiving pictures and videos of the dog interactions. Iagan is beginning to get a little more needy as he ages. He made sure to train Madeleine by occupying her lap. This is why I chose these hosts. It's knowing that the creature comfort comes first.
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Alice and Kino had their first stay with Charlie and Madeleine last weekend. We got updates and pictures of them playing and just having a great time. Unfortunately, we forgot to tell them that Alice often takes fingers when being offered a dog biscuit. Sorry, Madeleine! Alice and Kino are looking forward to another stay at Charlie's Place.
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These two owners always go above and beyond. We would never use anyone else to care for our pets. Raymond Prill
Charlie and Madeleine have quickly become our go-to for boarding our dog, Charlie. During Charlie's stay, we are frequently updated with photos and videos of Charlie playing with all of his friends. Every time I pick up Charlie I can tell that he has been extremely well loved and cared for. Madeleine and Charlie really go above and beyond for all the dogs that stay with them and treat all the dogs as if they were their own. For example, Charlie has a thick coat, which Madeleine always brushes and maintains.It is very easy to coordinate pick-up and drop-off times as well.

I cannot recommend Madeleine and Charlie highly enough! They are the best in town :)
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Once again, my beagle Grady had a great time with Charlie & Madeleine! He's brushed, fed, fat, and happy! Madeleine sends such great photo's and video's of his stay and I know he's been well taken care of. Short notice is never an issue and I truly have peace of mind knowing my pet is in good hands! It's always a pleasure.
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My husband and I are so grateful that we found Madeleine and Charlie! We left our 3 pups with them for 10 days while we are on vacation. We received updates, pics and videos every day. We felt so comfortable knowing they were having fun and being taken care of. Our Boxer had her first round of chemo the week we dropped them off and they were so accommodating in dealing with our sick pup. We can't wait to leave our dogs with them again as we know they loved being there!
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Of the Pawsome, Madeleine and Charlie are the PAWSOMEST!!! Merci beaucoups, mes amis!! Anna
I can't say enough about Madeleine and Charlie, they are amazing. We left our one and a half year old, super hyper, energetic German shepherd, Willow with them for nearly 3 weeks while we got married and honeymooned. Willow is totally a handful and can tire you out, I don't know how Madeleine is able to keep up but she does an excellent job every single time (of the countless times she has watched her). This wasn't a normal stay though this one meant a lot to us. Knowing we have a reliable, trustworthy, dog-knowledgable, friend to look after our Willow girl for 3 weeks.

It's true you get what you pay for and in this case you get more than what you pay for, the peace of mind is priceless.

Specifics of her stay:
-Recieved ample pictures and videos
-She took Willow to the vet when she wasn't feeling well (while keeping us in the loop).
-Upgraded her food, Madeleine knew it was a concern for us (we had been feeding her pedigree) but didn't know which food would be a good fit since she has a weak stomach (Willow now finishes every morsel)!
-Cleaned out her ears and brushed her beautiful coat, she was so soft when we got her back.

Thank you Madeleine and Charlie!!!!
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Always great. I couldn't thank them enough for how well they take care of Joy. And hte best part is, Joy likes them a lot.
I have had some tough times with the feeding part for Joy in the past with them. But this time, we were proactive in giving them feeding instructions. And it worked like a charm.
I would not go with anyone else other than Charlie and Madeleine. They are the best and our favorite.
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So very grateful for the amazing care and love River received again staying with you this past week-he came home one tired camper after his very active playdates with all his friends-the videos and funny captured moments always makes us miss him less when we have to be apart from him-thanks for all the extra toys you spoil him with....River appreciates you!!! We appreciate you!!!
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Our vet recommended Charlie and Madeleine after we had a very bad experience with an open play facility. On our initial visit, Riley felt right at home, responding very well to Madeleine and their dog Zachary. We were out of the country, so the daily pictures and videos were very comforting, we knew Riley was having fun and was receiving TLC. We felt so comfortable about the care Riley received, that we have booked two more visits. Thanks for taking such good care of our girl!
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I like the updates of Oreo's stay. I know he is well taken care of at Charlie's and Madeleine's.
Charlie and Madeleine were so flexible when our travel plans changed. They are the kind of people you'd want to spend time with even if they weren't providing this incredible service for you. Our dogs were so happy and at ease when they got home- not like when we have boarded at institutional places or the vet's in the past!
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Madeleine and Charlie provide a literal home away from home for our dogs. With appropriate exercise and play, and loving hearts, they are the perfect caretakers for our furry kids! We will always return to them for our dog vacay needs in the future and we never fail to recommend them to friends and colleagues.
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Bacio loves visting Charlie and Madeleine! I drove a different way this time and she was subdued but as soon as I made the familiar turn she started licking me in gratitude. Pics from her stay show her cuddling with Charlie and Zachary on a couch-perfect for a rainy day.
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As with our last visit, Grady had a great time and came home brushed and happy! Charlie & Madeleine were very nice to fit Grady into their home on short notice and I feel comfortable knowing he's in great hands! I already have another stay booked!
Once again, Charlie and Madeleine's patience and love towards River is much appreciated! He was spoiled galore and went visiting new places and saw new experiences we were grateful to see on video. His interaction and playtime with all the other dogs makes us so happy when we are away missing him-we thank you all so much!
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Reagan has stayed with this wonderful family so many times before and this was yet another perfect experience. Thank you SO much for taking such great care of our pup like she was your own. We are blessed beyond words to have found wonderful people to take care of our little girl. I highly, 150%, recommend this family for dog sitting. They go above and beyond in every aspect. Thank you!
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Our dog Margot loves going to Madeleine's and Charlie's. When we get out her "overnight bag" and tell her where we are going she knows exactly what is happening and jumps in the car. We can't say enough good things about our experience!
Great! Casey really seems to enjoy going there for her vacay. I am so comfortable leaving her there. Such a relief to know your dog is getting excellent care when one has to travel.
My dog Grady had a fantastic time with Madeleine & Charlie. He was so tuckered out when he got home from all the fun and walks! I got great pictures and videos every day which keep me connected and comforted that my puppy is having a safe and fun visit. This is Grady's new home-away-from-home!
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Pawsome!!! As always! Madeleine and Charlie are the BEST ever!! I love the videos they take of their canine guests and send a personal one to the owners of each VIP(Very Important Pooch!)
My Mechi loves going to visit and I am ever at ease knowing he is in a loving home where he is beautifully looked after and can socialize with those of his kind!

Grand Merci, Madeleine et Charles!
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Madeleine goes out of her way to make Bacio and myself comfortable with her stay. She will text you with any concerns or worries about health or habits. I picked up Bacio who was glad to see me but this morning she looks sad that her 'friends' aren't there to play with her. She is looking forward to her next dogvacay.
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We loved having our pets taken care of by Madeleine and Charlie. I felt great comfort in knowing they were well taken care of. The open communication and status updates with photos is a big plus!!!

I highly encourage leaving your pets with both of them!!!!!!
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As always, Madeleine and Charlie have been the perfect hosts for my great little guy! Although it had been several months since Mechi stayed with them, when I turned into the neighborhood, he pricked up his ears and began looking around excitedly. When we got out of the car, Mechi dashed straight for Madeleine! He was like he was at camp and could not wait to see his friends there. I always know he is happy to bewith friends who love him!
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Charlie and Madeleine are all you could hope for for your pampered pet. Mine can hardly wait to get out of the car when we arrive there. Daily pictures allow you to keep track. Great place. I am so glad I found them.
Today was the 2nd day that Jacobi spent with Madeleine and Charlie. She couldn't wait to get to the front door to go play with her new buddies. She is having a great time and making new friends, both canine and human! Knowing she is having a good time eases my mind. Thank you Madeleine and Charlie.
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Charlie & Madeleine continue to provide the highest quality care for my pet Romo. Their genuine care for dogs, coupled with the activities, love, and affection provided during my absence cannot be topped by numerous dog care facilities in this area. It is a great relief to know Romo is in their hands whenever I have to go away. The mutual love for each other is even more evident when Romo gets dropped off, their house is the only place he is HAPPY to be dropped off at!! I highly recommend Charlie's & Madeleine's Dog Vacay pet sitting to anyone who is seeking a responsible, trustworthy, loving, and proffessional pet sitting service.
Saide Jacques
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Charlie and Madeleine are very loving to their guests. I was most pleased with Rusty's care. I was most impressed with the way the meet and greet was handled with Rusty and their dog. Their expertise resulted in a smooth introduction and a budding friendship between the dogs.
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Madeleine and Charlie once again went above and beyond to spoil River with extra play date time... they offered to keep him extra time on our pick up date just so he could be the puppy that we know he loves to be with his girlfriend Reagan! We appreciate that! All of their patience and love they show River is heartwarming-Thank you!
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Waunakee just loves going to Madeleine's and this time was no different. He gets so excited when we pull up in your drive. Thanks again JJw
Thank you so much Charlie and Madeleine for taking care of Caitlyn. You guys were great....took her in on such short notice and I can tell Caitlyn loved it there. Thank you for also watching and caring for her wound. I highly recommend Charlie and Madeleine. You can tell they love the animals they watch after....jean
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Everything went great,would definitely have them watch my dog again.
Madeleine and Charlie once again gave River an amazing experience on his lengthy 10 day stay with them. River could not have looked any happier in his daily videos and photo moments. They work so hard to keep close tabs on his health, safety and give him so much playtime and love! He was one sad pup to leave and slept for days after his fun adventure and vacation with them! Our family thanks them for all they do! So accommodating and caring! Thank You!
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This was the most amazing experience for not only my little Bichon Frise "Sammy", but for myself. I was gone for 8 nights. Each day I received wonderful pictures and videos of Sammy's stay with Madeleine and Charlie. I enjoyed them so much and they were so entertaining and sweet. Madeleine and Charlie are a special couple that really do love your dog just as they would theirs. I thank them from the bottom of my heart for such a wonderful experience and I look forward to Sammy's next visit with them.
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I was immediately impressed with Madeleine and Charlie's knowledge of dog behaviour and the ABC's of good training. They know how to welcome a dog and make him/her feel at home and safe.
I felt their warmth and genuine fondness for animals and knew that my dog would be cared for in my absence.
They sent numerous videos and pics of my dog engaged in various activities, from romping to napping and eating. This really helped me relax and it brightened my days away considerably. It is rare to find and trust someone completely with my treasured companion. I am so glad I found Charlie and Madeleine and only wish I had found them years earlier.
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Trooper had a wonderful time at Charlie and Madeleine's! This was the first time Trooper had to stay behind while I traveled, and though it was difficult for me at first we were lucky to have found somebody like Charlie and Madeleine! I appreciated Madeleine's knowledge of introducing new dogs on neutral territory and their discipline with all dogs. From the photos and videos that they sent me, I was sure (and almost jealous) that Trooper was having a great time and was being well cared for. Thank you Charlie and Madeleine! I was able to travel worry-free thanks to both of you. Trooper had a great time!
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We were so thrilled with the care our pup received from Madeleine and Charlie while we were on vacation. The daily updates of pictures and videos were great. We could see Dilly was having a great time! She had lots of play time with the other pups in their care--and walks every day. Knowing she was getting individual care and love eased our minds while we were away.
We are so happy we found Madeleine and Charlie!
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Charlie and Madeleine took GREAT care of our dog Waunakee. This was our first time with DogVacay.
When we walked into the house we automatically knew they were dog people just like us. Our boy came home tired and happy. He got a lot more play with other dogs, something he cannot do at home. He had fun. Throughout the day we received pics and videos of the days happenings. He ate well he slept well and he played well. What more could you want. It all happened in a very SAFE environment. There is no higher rated DogVacay home in all of San Antonio and Austin and we know why...They are great! Thanks again.
JJw
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Excellent Service... Frequent picture updates... A happy dog when I got home from my honeymoon. I couldn't ask for more! Thanks!
This is the second time that we have used Madeline to watch our dog Bud. She is wonderful and loves to send videos and pictures of your dog to let you know that he or she is having a great time and they're doing fine. I had no worries while I was gone because I knew that he was in the best possible hands. She is absolutely caring and very loving. You will be lucky if you are able to make reservation with her. Best dog sitter ever!
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I had an awesome trip and Iagan and Melanie had an awesome stay with Charlie and Madeleine! Each day brought multiple picture and video uploads to keep me up to date. Iagan flirted with a poodle and Melanie branched out and found herself a friend too.

All I can say is that there was enough walking and pack time to keep the dogs busy. So much that Iagan and Melanie took a day and a half to recover. Tired dogs are good dogs!

We will be repeat customers for day care and overnight. Charlie and Madeleine are perfect dog parents :)
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Charlie and Madeleine exceeded our expectations!!! This was our first time using Dog Vacay and I can only say positive things about our experience! Our dog Lola went on two long walks everyday and she made new friends while she was there. We received daily text messages, pictures, and even videos of her! It was such a relief to have found such a great and loving couple to watch over our dog while we were on vacation! I would highly recommend Charlie and Madeleine to anyone looking for superior care for their dog(s) while they are away.
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This is the first time I have ever boarded a dog anywhere. Iagan is 10yrs and Melanie 4yrs. Within an hour of being dropped off, Charlie and Madeleine were sending me pictures of him and Melanie taken during a pack walk. After this I got video of my guys hanging out in the back yard with dogs of other sexes and sizes. I am so grateful that Iagan and Melanie fit right into the household routine. In fact, Iagan suckered his way onto the sofa with Madeleine and a larger dog for evening relaxation. Oh. And lots of picture and video updates too! This is the cat's meow. Wait. Did someone say cat!?
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Charlie and Madeleine always treat the dogs like family. I enjoy the videos that sometimes make me a little jealous of all the fun they are having. They go out of their way to insure that Mollye and Howie are well cared for.
Our overall experience was excellent. Madeline sent picture updates of Tank playing and enjoying himself. I highly recommend Charlie and Madeline to look after your pet. Tank had a good time and we will definitely Take Tank back during our next vacation.
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Bacio knew as soon as her travel bag came out she was off for a great weekend. Charlie and Madeleine make her feel like family. She comes home so pooped out I had a hard time getting her up the next morning. Think of those youtube videos of the dog groaning saying 'five more minutes' that's her. I love that she's excited to visit. When I'd drop her off at a very nice kennel her tail would tuck under and the staff would have to practically drag her from me. At C&M she runs in immediately like she's home.
She normally doesn't eat very well when I kennel her so it's nice to see that they have a knack for getting her to eat and stay healthy. Madeleine knows Bacio is shy around other dogs and takes her time getting her to be comfortable.
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Yet again, Charlie and Madeleine went above and beyond for our little puppy. In a bind, I needed them to watch our pup for the entire week/weekend and they helped me out tremendously. Not only did they take excellent care of her day to day, but they had to deal with a random issue that came up. They took her to the vet for me, sent me videos/pictures of the visit, and just went way out of their way to help me out. I feel incredibly grateful that we have found such wonderful sitters for our little girl. We are truly blessed with these two! Thank you both SO much for everything you did last week for Reagan and me. She is already wishing she was back :)
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Our dog, Charlie, loved his stay with Charlie and Madeleine! Madeleine kept us updated with photos and videos the whole time. He even came home freshly bathed :) Charlie had a blast and was a little sad to come home, I think!

Madeleine and Charlie were so accommodating and easy to work with. They truly care about the animals they take care of, and it shows!

Our Charlie will definitely be staying at Charlie and Madeleine's house from now on. I cannot recommend them highly enough!
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Cannot say enough wonderful things about Madeleine and Charlie and their superior dog vacay they have mastered at their lovely home! This was River's first time away from home as he was recently adopted into our family and The McDougall's put me completely at ease from the first moment we introduced River to their family. They made the entire experience effortless and stress-free! Cannot comment enough how above and beyond they go spending individual time loving on each and everyone of their guests and treat them like their own loved pet. They go the extra mile! Appreciate all the extra training and patience they put forth for our young new guy and he was one happy guy for his time away with them! Thank you Madeleine and Charlie and Zachary too for sharing your lovely home!
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Charlie and Madeleine were absolutely amazing! Our dog Jasper had such a great time with them and it was great getting pictures and videos of him every day. We will definitely be coming back again soon!
My 8 mo. old miniature poodle spent 3 days with Madeleine and Charlie and they took excellent care of her. It is clear that they not only love dogs, but that they are very knowledgeable about canine behavior and they will keep your dog safe and content. I especially enjoyed the videos and pictures that they sent almost immediately of Bella going on a walk with Zachary, and then of her meeting each new dog as they arrived. Bella made new dog friends and went for walks. She had lots of supervised outdoor playtime in their very secure backyard. And when it was nap time or bedtime, she had a new buddy sleeping close to her. Madeleine sent pictures of all of this and then after Bella's stay, she even sent me a little video compilation documenting Bella's fun times. I will definitely bring Bella back to this doggy haven the next time I have to leave her.
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Romo's stay at Charlie's Backyard was indeed the most wonderful and rewarding experience my dog and I have ever had. At the hardest point, departure time for several days, They put me at ease to the point that I knew he could not be in better hands. Their genuine love and care for Romo & all the other pets they cared for was unlike what you will find at any dog boarding facility. Their professionalism in all aspects of their service is commendable! They put me at ease with constant communication & feedback on how Romo was doing, to include awesome professional videos of his daily activities. Their environmental setting was truly a treat for Romo with personalized care, outdoor, semi country setting where he could run, play, sun bathe, or just enjoy the breeze. I would never revert to leaving Romo anywhere other than with Madeleine & Charlie! A special and sincere thanks for taking such good care of of my Booh Booh Romo. I highly recommend Charlie's back yard to anyone seeking good, pet friendly, clean, responsible, loving, caring, personalized care,mand professional atmosphere!!! Their rates are outstanding as well.

Saide Jacques
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Bacio had stayed overnight previously so upon returning she ran up to the door and rushed past Madeleine to greet Charlie. Her tail was wagging like she'd truly missed him. Madeleine is so sweet to send me pics, unfortunately I was without service but received them all once I had signal again. Once we got home Bacio slept and slept. She was worn out but happy. I woke once to hear her tail wagging in her sleep. Surely dreaming about her wonderful dogvacay with Charlie and Madeleine.
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Needed some surgery and Charles and Madeleine were there, again! Our English Setter had a blast and I had no worries. Use them every time we need a sitter for our Sadie! Constant updates and videos of Sadie's adventures. Thank you Charles and Madeleine!
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Another incredible experience with Charlie and Madeleine :) They watched my lab puppy for over a week and she did not want to leave. I was pleased with all the videos and texts updating me with how much fun she was having. It definitely made our vacation a little less worrisome knowing she was in great hands. Thank you both so much for everything!
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Second time we have used Charlie and Madeleine and it was amazing! Sadie is so happy here and I feel so relaxed knowing she is being spoiled. Can't say enough god things about them and the way they take care of our Sadie!
Our meet and greet went very well. Bacio loved the house/yard and Zachary. She met some of the other dogs boarding and seemed like she would be fine so I felt safe. The morning of her visit she walked right up to the door like she was expected. Within minutes of my driving off I had a video and pic of Bacio. Her tail was up and she was smiling. She was of course excited to see me when I picked her up but once home she was tuckered out but relaxed. Madelaine and Charlie were great. You can tell they really love dogs. Bacio will be visiting again and again. I'm so glad to have found such loving, caring hosts.
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My dogs loved their Dog vacation! We received videos and texts everyday showing my dogs playing, swimming in the pool, and going on walks. Wow! They were exhausted when they got home!
Thanks Madeleine and Charlie for providing such a happy home for Nashville and Memphis to stay at while their parents are away.
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My dogs had the best vacation ever! Everyday we received movies and pictures of them playing, swimming in the pool and enjoying the other dogs' company. It was so reassuring to see them so happy and content.
I will never board them in a kennel again. Hopefully Madeleine will always have room for Nashville and Memphis when we travel out of town.
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Our 15 week lab pup stayed with this wonderful family and it was so much more than I expected! Our high energy puppy is a lot to handle sometimes and they did such a great job socializing, walking and loving her. I was so happy that they sent me videos of how she was doing and gave me updates on her contentment! Reagan slept the whole way home (3 hours) because of all the fun she had there. I would 110% recommend them for dog sitting.
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Great hosts. Great care for Casey. Strongly recommend.
This was the 1st time we have left our pup with someone other than family Well now Madeleine and Charlie are now family! I couldn't have wished for a better experience! Our Frankie had so much fun I wasn't sure she would want to come home with us!!
I would highly recommend Charlie's Backyard!
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My dogs always love being with Madeleine and Charlie! They run to the front door, ready to play. They are the best dog sitters ever!
Our experience was great. This was the first time we left Joy for such a long period of time-23 days. But Madeleine and Charlie kept good care of him. She used to send me regular photos and videos. Both Charlie and Madeleine loves dogs and know how to treat them and be around them. Joy had a peculiar habit of playing aggressively. They showed patience in dealing with him and worked through it. There were other dogs boarding at the same time. So your dog may not get a special treatment. But they manage all the dogs well together.
The only dissatisfaction on our side was our dog lost couple of pounds during his stay with them. I thought I gave specific direction on Joy's eating habits to them. However, they ended up changing his diet since he wasn't eating his food. Feeding him low calorie food made him look skinnier. My wife and I initially completely tripped on that and very angry when we saw Joy after his stay. Later on, I guess we realized that things may not go exactly the way we wanted-specially when boarding for such a long period of time. And Joy does have a peculiar eating habit. Next time, I will be more vocal about giving instructions on how to feed him and check with them regularly.

Other than that one thing, the overall stay and experience was really great. We will definitely go back to them again and I bet, Joy will love them too.
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This is the only place my Annie is allowed to stay. I love her there and they are amazing with her and all I have to say is wanna go play with others at daycare and she knows where she is going. They are the sweetest people ever and are just amazing with my girl. God bless them and they are a must place for your pet. They get the royal treatment and so much love.
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To say Charles and Madeleine were great would not be enough! They took such great care of our English Setter (Sadie)! We received pictures and videos throughout the week and Sadie was definitely enjoying herself. I really think she hated coming home, just a little bit! Sadie was happy and enjoyed her friends that she played with throughout her stay. What a great relief to find someone who loves pets as much as we do! We travel a lot and they will definitely be the first people we call. Thank you for the piece of mind you gave us, and the enjoyment you gave Sadie (Mooch)!
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Bailey, Apollo and Rockie love love love Charlie and Madeleine's house. They always are super happy when we turn into their street.
We couldn't be more pleased about the care given our beloved dog by Charlie and Madeleine. He was returned to us both healthy and happy. They sent us pictures while we were away to brighten our day. We would be very comfortable leaving our little boy with them again, and recommending them to anyone who may require their most competent assistance.
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Again, Madeleine and Charlie are the BEST!!! They really adore their canine guests and do everything in their "paw"er to assure their four-legged friends (as well as their two-legged humans!) the most comfortable surroundings and enjoyable stay!

Comme toujours, un grand plaisir!

Merci a vous deux, Madeleine et Charles!
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It was a pleasure to have Charlie and Madeleine watch our pets while we were away. They communicated with us promptly and made it very easy to arranged everything from meeting our dogs in advance, to setting convenient drop off and pickup times and really making us feel like they really enjoyed what they do and would take great care of our dogs. I highly recommend their services to anyone who wants their pet to be in excellent hands. Charlie's backyard est excellent!!!
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Wonderful hosts. Casey seems to be very comfortable there. The hosts treat her as if she were their dog. I would strongly recommend Charley and Madeleine.
Madeleine cared for my three babies and did so as though they were her own. Madeleine quickly put me @ ease and my babies loved her. Madeleine sent pics throughout their stay & even sent a video after we left. I recommend Madeleine & would definitely use her services again :)
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Charlie and Madeleine are great. They treat Tucker as though he were part of the family, including some privileges he doesn't get at home!
Our dog LOVES to go and see Madeliene and Charlie. So nice to know she is well loved and cared for. The bonus is lots of pictures and videos while we are away. The best!
This is our second stay with Madeleine and Charlie. Our 2 Chihuahuas Were VERY well taken care of and loved by Charlie and Madeleine in our absence. I couldn't imagine taking our babies any where else but here. The short videos and pictures we received were great, knowing our dogs were happy made our time away much more enjoyable. This is a true animal loving home and it shows! Thank you both and we will see you the next time we may need to get away.
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Once again Charlie and Madeleine have shown my dogs the time of their life! I enjoyed pics and videos throughout their stay. Little jealous I missed out on the fun!!!
This was the first time for leaving my 2 Chihuahuas puppies. I picked Charlie and Madeleine because of their great reviews and I must add another. The pictures and videos Madeleine sent of my boys helped me relax and enjoy my vacation. I could see my babies were being well taken care of and being loved. I would never hesitate to leave my dogs with Charlie and Madeleine, they are wonderful! Thank you both!
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Loved the updates and pictures that were sent by Madeline. Oreo was well taken care of and enjoyed his stay.
Madeline and Charlie are absolutely tne most fantastic hosts you could hope for to take care of your pets!!!! They treat your pets like they are their own but better still they are very knowedgable about training, health and all around care taking. My two dogs were happy as larks to run and play at their home while they were walked with trainining several times a day. I can't recommend them enought and wil always take my dogs to them for Vaca.I couldn't believe the daily contact with pictures and movies sent. It was fun for everyone!
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Ms. Madeleine was a wonderful host with my Brooklyn. Patient, loving & caring. She sent daily pics of daily activities, walks, naps & showing Brooklyn @ home. Put me @ ease and felt assuring while I was out-of-town for my little guy. Would certainly recommend Ms. Madeleine to dog parents seeking good home care for their pets. Awesome.

S. G.
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I loved having my Annie there and she had so much fun and i loved all the updates I received from them. I wouldn't want my baby anywhere else and don't plan on having her stay anywhere but there. Thank you Madeleine and Charlie you guys are great and I look forward to having Annie stay there soon. AWESOME PLACE GREAT PEOPLE.
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My dogs are always excited to go to Charlie's Backyard! They are happy and well cared for. Madeleine treats each one as her own "child"! I enjoy the photo and videos updates. I have often recommended their services to friends. Best dog care service in San Antonio!
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Always amazing!
Charlie and Madeleine were fantastic!!!! My husband and I were taking a long trip and didn't want to use a conventional kennel because our basset hound doesn't due well without getting attention and he can get pretty anxious. With this stay he got plenty of attention and plenty of play time. We received daily photos and even video updates. I was worry free the whole trip Madeleine and Charlie made it so easy for us. I will be using them every time we need a sitter for our boy and other dogs in the future!!!!
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We couldn't have been more pleased! We had never left our Lucy before except with a family member over a long weekend. For every one of the 10 days we were gone, Madeleine sent a picture, video or note assuring us that Lucy was having every bit as good a time as we were. We will definitely be back and happily recommend to others. Thanks for taking such great care of Lucy.

Heidi and Mark Harrington
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Can't thank Charlie and Madeline enough for how well they treated Mollye!!
Absolutely the best place to vacation your dog. The hosts are great with Casey. She was so anxious to go in once we arrived at the house. So glad I found them on the website. Highly recommend them.
I could not have found a better place to leave my dog Casey. Pictures and/ or videos came every day and Casey always looked relaxed, happy and at-home. Truly a marvelous place to leave your dog when you must be away. I would strongly recommend them to everyone looking for an alternative to traditional boarding.
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Please see for reference the review for Thursday, 12 Sept through Wednesday, 18 Sept!
It was such a joy to leave my little chap with Charlie and Madeleine! They are not only obvious dog lovers with a true connection with their canine friends, but also with their canines' humans. Madeleine was my first contact and visited extensively with me about their set-up and routine for looking after their charges. We took a long walk together with Mechi and their dog, Zachary. They got along famously! Charlie and Madeleine each have such interesting backgrounds and perspectives relating to incorporating our four-footed friends into their lives. Their home is beautifully arranged to accommodate pets and the back yard is amazing with many trees and a lovely pool. My Mechi loved being outside to daily investigate the changing environment. He had a great experience befriending the other dogs that came and went and actually bonded as "BFF's" with two of them! Charlie and Madeleine took great care to send me daily photos of which all were charming! I would highly recommend "Charlie's Backyard" to anyone seeking a wonderful, caring venue for their beloved pet.
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This is our Ellie's second stay with Madeleine and Charlie. Ellie had a wonderful stay while we were gone and was treated like family. I have no worries while I am away because Madeleine sends pictures and updates throughout the visit. I have already recommended Madeleine and Charlie to several of my friends.
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WOW!! Charlie and Madeleine, took great care of my 10yr old Cavalier King Charles Spaniel, while being on vacation for 7 days. You can tell they really care for dogs, and I felt very comfortable leaving Oliver in their care. They sent me pictures and updates on Oliver everyday. I will use them in the future. Thank you so much for your top notch service!
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The dogs are bored, now that they're back home! Madeleine kept me up-to-date with pictures and movies of their activities. I know they were loved and well-cared while I was away. I wouldn't board them with anyone else!
Madeleine and Charlie are awesome. I could not have been happier with them. Great people that will take great care of your dog.
Madeleine and Charlie were wonderful and really did an awesome job taking care of our puppy. I would highly recommend them! Lovely people and really have a heart for dogs (and a great knowledge on how to train them).
We are so happy that we used DogVacay.com instead of my dog Bud being stuck in a kennel.

Madeline and Charlie were a pleasure to meet and they sent us pics several times a day. They are dog experts, too, and really do their research on the breed of the dog they are watching.

They were very affectionate to Bud and even discovered he had a yeast infection in his ear. This is something we never would have noticed. They asked us permission to take him to the vet, and we are very happy he was taken care of.

I would DEFINITELY recommend them to all my family and friends, and anyone looking for a safe and friendly place to leave your dog.

Great people!
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Truly 5 Stars! We are new to the San Antonio area and didn't know we would be so lucky to find Charlie and Madeleine to look after our 5 month old puppy Willow. We received ample photos and texts messages on how she was doing throughout her stay. She returned knowing a new command "down". We are absolutely blessed to have found them! Highly recommended.
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Charlie and Madeleine were awesome sitters and are the nicest people! They were able to host Havok at the last minute, which we were very grateful for. They made us feel very comfortable about Havok's stay and they provided plenty of text messages and pictures to give us his status. My dog is on the apprehensive side and can be a bit grumpy though he is sweet. I saw him opening up and being more social through the pics everyday and I loved that. I would definitely recommend them to anyone looking for great sitters.
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Charlie and Madeleine were gracious hosts for Lizzie and treated her very well. We enjoyed the many pictures of her sent to our phone as we toured San Antonio.
Madeline and Charlie were great with Bailey. They are able to walk the dog multiple times a day and have a back yard to for her to play in. They also have a dog which served a great companion to my puppy and they were able to give her medication and take her to get vaccinations. In addition, they spent time training Bailey how to sit, shake, and lay while she was there. I definitely got a better trained puppy when I returned and I would highly recommend them to anyone who is traveling out of town and needs a dog sitter.
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