Host Frequently Asked Questions

  • Welcome hosts! If you're reading this, it's because you're curious about how our system works.
    Read on for more info, and feel free to bark at us anytime!
    For more detailed information and best practices on hosting a DogVacay, visit our Dog Boarding Resource Guide.

  • Top FAQ

  • How does DogVacay.com work?
  • How much is the service fee?
  • Booking for the holidays
  • What period of time does my nightly boarding/sitting rate cover?
  • How does insurance work? What is covered?
  • What should I do in case of an emergency?
  • As a Host, do I have to pay for any veterinary costs?
  • How do I get paid for services I perform?
  • Can Guests pay Hosts directly?
  • Can I accept tips?
  • Becoming a Host

  • How do I create a Host profile?
  • What requirements do I need to complete to get approved?
  • What can I do to make sure I have a great profile?
  • Is there a tool to help me create my profile?
  • Can I watch dogs in other people's homes?
  • How will I know my profile has been approved?
  • What is the Dashboard?
  • How do I edit my listing?
  • Being a Great Host

  • Go to DogVacay University to watch our online training courses and learn about best practices!
  • Earn badges and credibility!
  • Be responsive!
  • Update your Calendar!
  • Send Photo Updates!
  • Don't forget, DogVacay is here to help!
  • Messaging on DogVacay

  • What types of messages can guests send to hosts?
  • What is a General Inquiry?
  • What is a Meet-n-Greet Request?
  • What is a Reservation Request?
  • What is a Custom Quote?
  • Other Helpful Information

  • How can I get the word out about my services?
  • Do I have to pay taxes on the money I earn on DogVacay?
  • Can I share my personal contact information with Guests?
  • Can I decide which dogs to accept?
  • Can I watch as many dogs as I want?
  • Do I have to set up a Meet-n-Greet?
  • What happens after I accept a Reservation?
  • How do I cancel or modify a Reservation?
  • What are the cancellation policies?
  • Can I temporarily hide my profile?
  • What determines ranking in search results?
  • Do I need to obtain a Kennel License or Business License?
  • How do I edit reviews on my profile?
  • How do I cancel my account?
  • Any other questions?